New

Administrative Support Specialist

University of North Carolina Charlotte

$40,665 - $48,961

United States, North Carolina, Charlotte

Jul 10, 2026

Administrative Support Specialist

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	010515
NC Salary Grade Equivalency	NC10
Classification Title	Admin Support Specialist - Advanced
Working Title	Administrative Support Specialist
Salary Range	$40,665 - $48,961
Anticipate Hiring Range	$40,665 - $48,961
FLSA Status	Non Exempt
Division	Business Affairs
Department	Business Services (Adm)
Work Unit	49er Card Services
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours, as necessary
Primary Purpose of Position	Serves as liaison to students, faculty/staff, parents, affiliates, and University business partners for the Meal Plans and 49er Card program. Specializes in the performance of reconciling and manipulating data requirements necessary to operate the Meal Plans and 49er Card Office. Maintains and updates process documentation for all policies and procedures related to the functionality of the office. Performs the appropriate steps related to the specific guidelines and procedures of the Meal Plans and 49er Card Office. In-depth knowledge of all university policies and procedures related to the operation of the 49er Card Office.
Minimum Education/Experience	Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	Perform daily audits of meal plan accounts to make sure eligibility requirements are met and that assignments and charges are accurate. Manage travel documentation in Concur, helping ensure everything is submitted and processed according to university guidelines. Reconcile PCard transactions by reviewing charges, verifying documentation, and ensuring compliance with institutional policies. Process departmental purchases and requisitions through 49er Mart in a timely and accurate manner. Handle financial transactions, including depositing funds, closing accounts, reconciling transactions, and making sure all required steps are completed and properly documented.
Other Work Responsibilities	Provide high-volume customer support to cardholders, including helping with credentialing, answering questions about meal plan policies and business rules, and resolving issues in a clear and helpful way. Maintain departmental databases and operational records. Represent our department during University events such as New Student Orientation. Other duties as assigned. Ability to lift up to 25 lbs.
Departmental Preferred Experience, Skills, Training/Education	Familiarity with various programs such as Banner, Concur, 49er Mart, and Transact. Advanced demonstrated proficiency in Microsoft Office and Google Suite, including experience supporting data management, reporting, and administrative processes. Exceptional verbal and written skills with the ability to convey professional information clearly to stakeholders. Customer service background Excellent analytical and organizational skills. University experience preferred
Necessary Licenses or Certifications
Work Location	Popp Martin Student Union
Posting date	07/10/2026
Closing date	07/19/2026
Proposed Hire Date	08/03/2026
Contact Information
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.* Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a High School Diploma / GED and one (1) year of related office experience or an equivalent combination of education and experience?
- Yes, I have a High School Diploma/GED and one (1) year of related office experience or an equivalent combination of education and experience.
- No, I do not have a High School Diploma/GED and one (1) year of related office experience or an equivalent combination of education and experience.
*
Describe your experience with reconciliations, purchasing or account auditing:

(Open Ended Question)
*
Do you have experience providing high-volume customer service? Please explain:

(Open Ended Question)
*
Do you have knowledge and experience with 49erMart, Concur, Google Workspace, and Microsoft Applications? Please describe your knowledge and experience.

(Open Ended Question)
*
Describe your methodology for meeting important deadlines and organizing and prioritizing your work?

(Open Ended Question)
*
Share an example of explaining policies or procedures to others:

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents