Technical Program Manager (II)

Aquent is thrilled to partner with a globally recognized technology leader, driving innovation across various fields. This organization is at the forefront of developing groundbreaking technologies that impact millions worldwide, pushing the boundaries of what's possible in artificial intelligence and advanced computing.

We are seeking a highly skilled and dynamic individual to step into a pivotal role, ensuring the seamless operation of critical computing resources. As a key player in our client's ecosystem, you will directly influence the success of cutting-edge research and development projects. Your expertise will be instrumental in optimizing resource allocation, empowering researchers and engineers to accelerate their breakthroughs, and maintaining the velocity of innovation. This is an incredible opportunity to make a tangible impact on projects that shape the future of technology, collaborating with brilliant minds in a fast-paced, high-stakes environment.

Responsibilities

• Process and manage requests for computing resources using an internal ticketing system, ensuring efficient and timely allocation.
• Serve as a primary administrator for computing resources, proactively managing allocations to prevent any negative impact on critical development projects.
• Collaborate extensively with researchers, software engineers, data analysts, and various internal teams to strategically address both immediate and long-term computing requirements.
• Utilize and maintain sophisticated dashboards and internal tools to monitor resource availability, track usage, and grant necessary resources effectively.
• Execute hands-on command-line operations and develop moderate scripting/automation solutions to enhance the efficiency and scalability of resource allocations.
• Review, update, and develop new scripts to continuously improve and automate resource management tools and processes.
• Handle sensitive and urgent situations related to resource allocation, engaging with senior stakeholders with exceptional professionalism and discretion.
• Independently triage and resolve cross-team technical blockers, ensuring smooth project progression.

Must-Have Qualifications

• Bachelor's degree in Computer Science or a closely related engineering discipline.
• 3-5 years of proven experience in a technical program leadership role, demonstrating strong organizational and project management capabilities.
• Robust data analytics and mathematical skills, including proficiency in SQL-level analytics and practical Python scripting.
• A solid understanding of high-performance compute resources, particularly those used for advanced machine learning, and relevant resource management principles.
• Familiarity with internal technology tools, including ticketing systems, change management systems, dashboards, command-line interfaces, and remote access solutions.
• Demonstrated ability to effectively manage diverse stakeholders, including senior leadership, and navigate urgent, sensitive situations with professionalism.
• Exceptional cross-functional leadership and collaborative skills.

Nice-to-Have Qualifications

• Prior experience within a large-scale technology organization, demonstrating an ability to quickly adapt and contribute.
• Valuable experience with cloud infrastructure or cluster management.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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