IT Business Systems D365 Technical Lead

How You'll Contribute:

We are seeking a highly skilled and versatile Technical Lead with 7-12 years of overall experience in Microsoft Dynamics environments, including at least 3+ years of hands-on expertise with Dynamics 365 Finance & Operations (D365 F&O) and CE. The ideal candidate will have served in both technical lead and development roles. You will play a pivotal role in designing D365 F&O solutions, supporting end-to-end implementations, extensions, migrations, and integrations-including with Microsoft Dataverse Fabric, Power Platform and CE environments. This position will allow you to shape enterprise transformation initiatives, lead technical delivery, and build best-in-class solutions. The person in this role will be accountable for System Code Administration of D365 F&O and CE including the technical aspects of maintenance, upgrades, security role development, and providing internal support to our technical and business users and/or vendor partners.

Location: Virtual U.S. position; preferred work location/time zone is Eastern (EST/ET) or Central (CST/CT).

What You'll Do:

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  Design, develop, and customize and support Microsoft Dynamics D365 F&O and CE solutions based on business requirements using best practices including extensibility of code

  
  

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  Collaborate with cross-functional teams to gather and understand business requirements for system enhancements

  
  

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  Write, modify, and maintain code in X++ to enhance the functionality of Microsoft Dynamics 365 Finance and Operations

  
  

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  Write, modify, and maintain T-SQL code to enhance reporting and D365 F&O data mining requirements

  
  

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  Support and maintain D365 integrations.

  
  

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  Create and maintain technical documentation for all customizations and development

  
  

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  Integrate D365 F&O with other enterprise applications, using DMF and other tools ensuring seamless data flow and system interoperability

  
  

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  Support the development and implementation of data migration strategies

  
  

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  Provide technical support and troubleshooting for D365 F&O related issues

  
  

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  Provide EDI technical support as required

  
  

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  Collaborate with end-users to identify and resolve system issues promptly

  
  

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  Perform regular system maintenance activities to ensure optimal performance

  
  

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  Conduct thorough testing of customizations and development to ensure high-quality deliverables

  
  

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  Research and recommend innovative, and where possible automated approaches for technical system administration tasks including automatic regression testing

  
  

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  Monitor the performance Dynamics 365 environments and suggest improvements as required

  
  

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  Develop custom security roles and assist to maintain user access and security roles

  
  

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  Manage and coordinate with Microsoft for resolution of raised technical system issues

  
  

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  Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions

  
  

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  Work collaboratively with the functional IT team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g., Sandbox/DEV/QA/UAT/PROD)

  
  

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  Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues

  
  

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  Lead and/or participate in analysis sessions with functional super users/business analysts to determine application requirements for new implementations, extensions, or enhancements and facilitate workshops to demonstrate proof of concepts

  
  

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  Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.

  
  

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  Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment

  
  

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  Ability to mentor team members and transfer knowledge to others

  
  

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  Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks

  
  

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  Compliance with published corporate standards

  
  

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  Ability to work effectively in a fast-paced, team environment

  
  

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  Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem

  
  

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  Documenting and cross-training team members for support continuity.

  
  

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  Propose modifications and enhancements to improve functionality or address any issues that arise

  
  

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  Identify, evaluate, and document risks

  
  

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  Other job duties as assigned.

  
  

What You'll Bring:

Required Skills/Qualifications:

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  Minimum 7 years progressive experience in ERP solution delivery

  
  

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  Minimum of 3+ years working on D365 Finance & Operations or CE implementations, including greenfield, migration, or upgrade projects.

  
  

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  Proficient in X++, C#, SQL Server, .NET, Azure DevOps, LCS (Lifecycle Services), and Microsoft Azure and SDLC bet practices

  
  

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  Extensive creation of technical design documents, coding, packaging projects, migrating and deploying code changes, and properly testing of modifications/integrations throughout project lifecycle

  
  

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  Working knowledge of D365 data migration strategies, Dual-write fundamentals, and Dataverse integration patterns

  
  

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  Understanding of D365 F&O data structures, extension models, reporting, and performance best practices.

  
  

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  Familiarity with setting up and maintaining CI/CD pipelines using Azure DevOps for D365 development and deployment.

  
  

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  Exposure to the Microsoft Power Platform (Power Apps, Power BI, Power Automate) and relevant integrations.

  
  

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  Strong interpersonal and communication skills for interacting with business users, solution architects, and development teams.

  
  

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  Solid documentation, problem-solving, and mentoring abilities.

  
  

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