Associate Director, Residence Education (Onsite)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range the University reasonably expects to pay for this position is $72,800- $91,000.

Initial applicant review will begin on or around August 7th, 2025. Posting will remain open until filled.

This position is full on-site.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

The Associate Director (AD) of Residence Education for Resident Life & Conduct Response at University of California, Merced plays a pivotal role in enhancing the on-campus living experience for our students. Under the general direction of the Director of Residence Education, this position oversees departmental administrative and student development processes, student conduct and incident report processing within the department, leading staff recruitment, training, enhancing procedural documentation, and supporting assessment practices. The AD of Residence Education will be responsible for supervising a team of up to four live-on coordinators, fostering a supportive and inclusive area of residential communities, and promoting the academic and personal growth of our students. This position is a full-time, live-off position with occasional evening and weekend responsibilities and will serve in a mid-level administrative on-call rotation. This position requires responsibility for supervising, directing, and evaluating the work of subordinate employees, and exercising independent judgment in the administration of department policies and procedures.

KEY RESPONSIBILITIES

GENERAL ADMINISTRATION

• Assist with the tracking and enhancement of administrative policies and procedures carried out within the Residence Education department.

• Create and maintain strong working relationships with campus partners within and outside of the Division of Student Affairs.

• Represent the Residence Education department in campus-wide and system-wide meetings and discussions.

• Collaborate to support room changes, work orders, mail, and other administrative processes carried out by the Residence Education department.

• Provide financial, conduct, and other ad-hoc reports to the Director of Residence Education and Executive Director of Campus Life.

• Assist with the response and management of department communications with residents, campus partners, vendors, and external sources (i.e., department email, social media, etc.).

STUDENT CONDUCT AND EMERGENCY RESPONSE

• Manage Incident Report (conduct) processing within the Residence Education department.

• Ensure timely response to reports, appropriate adjudication of cases, and equitable case distribution processes within the department.

• Foster a conduct philosophy centered in equity, restorative practices, safety, and overall community wellbeing.

• Collaborate with critical campus partners serving the whole student, including the Office of Student Rights and Responsibilities, the Office for the Prevention of Harassment and Discrimination, the Dean of Students office, and the University Police Department, among others.

• Consult with the Director of Residence Education and other administrative staff members on cases with high impact and/or risk.

• Maintain accurate case notes, records, and documentation through the University's student conduct/CARE systems.

• Serve on an administrative on-call rotation along with other department leadership providing consultation and support to live-on coordinators and respond to severe incidents on-site, when required.

SUPERVISION AND STAFFING

• Coach, develop, mentor, and manage performance of approximately four full-time, professional live-on direct report staff and support the success of four residential communities.

• Set expectations and goals, monitor progress, and provide feedback and accountability to direct and indirect report staff.

• Mentor, advise, and train department staff on Residence Education student conduct administration processes and expectations.

• Conduct regular performance evaluations, provide feedback, and support professional development opportunities for direct report staff.

• Oversees, mentors, and develops staff, setting team goals and performance standards. Provides guidance on complex and sensitive issues, assigns work, and monitors team progress. Manages staffing needs, including recruitment, hiring, performance evaluations, and professional development to ensure operational efficiency. Recommends actions related to compensation, promotions, reclassifications, discipline, and grievance resolutions.

RESIDENCE EDUCATION RECRUITMENT AND TRAINING

• Lead department committees and process responsible for all live-on professional and student staff recruitment and training programs.

• In collaboration with a department training committee, analyze, design, develop, implement, and evaluate comprehensive training programs for live-on professional and student employees, including annual summer training programs, ad-hoc onboarding, monthly InService professional development programs, and documentation of procedures and manuals.

• Foster a culture of continuous learning and development among Residence Education staff.

• Connect with critical campus and community partners to ensure that training activities provide the most effective and relevant information for various constituents.

• Coordinate annual and ad-hoc recruitment timelines and processes.

STUDENT LEADERSHIP AND DEVELOPMENT

• Through direct impact and indirect mentorship, promote Resident Assistant (RA) leadership skills.

• Engage RAs in regular feedback sessions to learn about needs within residential communities, gain insight into student life on-campus, and ensure continuous improvement of programs for students and staff.

• Organize and facilitate residential leadership training workshops and events for student employees.

• Identify and engage high-impact practices related to student leader and employee development and make recommendations to the Director of Residence Education.

WRAP-AROUND SUPPORT

• Advise individuals and groups on University policies, student-initiated programs, and feedback opportunities.

• Mediate student and staff conflicts and serve as a resource and referral agent to campus and community resources.

• Facilitate and support student and staff connections and promote a sense of belonging in Residence Education.

• Engage in ongoing student-centric professional and personal development related to new and emerging practices, DEIA topics, and other University priorities.

EDUCATION and EXPERIENCE

• Bachelor's degree in related field from accredited institution. (Required)

• Master's degree in related field from accredited institution. (Preferred)

• 3 years of directly related full-time experience in a live-on housing role in postsecondary education setting or equivalent experience. (Required)

• 5 years of full-time experience in other areas of student affairs, education, community development, or related field. (Preferred)

• 2 years of experience supervising professional staff. (Preferred)

CRITICAL KNOWLEDGE AND SKILLS

• Demonstrated knowledge of residential life practices, including residential student conduct and community wellbeing.

• Demonstrated skills in developing and maintaining interdisciplinary partnerships.

• Demonstrated knowledge of developing and evaluating student-facing policies and procedures.

• Demonstrated skills in active listening, negotiation, and problem solving.

• Advanced skills in staff recruitment. (Preferred)

• Advanced understanding of professional staff supervision best practices. (Preferred)

Background check will be required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/