New

After Sales Technical Administrator

Aebi Schmidt
dental insurance, flexible benefit account, paid time off, paid holidays, 401(k)
United States, Wisconsin, Chilton
Jul 28, 2026
Job Description - After Sales Technical Administrator Supervisory Responsibilities: N/A Job Duties: Run an open order report and identify what is on hand vs what needs to be purchased/manufactured and what orders are late. Escalate late orders through the Parts Manager so that we can expedite the order. Enter data into multiple softwares, such as windchill, SalesForce, and Epicor/SAP. Work with the various departments to ensure we are providing the best possible experience to the customer. Pull data from our engineering software and generate parts manuals for customers. Coordinate with a third-party printing company to get manuals printed. Ship manuals to the end customer and keep track of the production schedule so manuals are being shipped on time. Maintain accurate records of both warranty claims and technical publication status. Knowledge/Skills/Abilities: Technical knowledge. Excellent communication and interpersonal skills. Patience and professionalism when dealing with customers. Excellent problem-solving and communication skills. Ability to learn new software and work within them. Knowledge of Microsoft excel. Education/Experience Requirements: 2-year degree in relevant studies or proven experience in after-sales service or a service-related field. Benefits 401K with Company Match Health, Vision & Dental Insurance Life & Disability Insurance Flexible Spending Account Paid Time Off (PTO) Program Paid Holidays Reimbursement for Select Personal Protective Equipment (PPE) *Aebi Schmidt i* *s an Equal Opportunity/Affirmative Action Employer.* *EOE/M/F/Vet/Disabled*