Operations Maintenance Technician (2nd Shift | 3pm - 11pm PST)

About iRhythm Technologies

iRhythm Technologies is a leading digital healthcare company redefining how cardiac arrhythmias are diagnosed and managed. Through our innovative Zio service and advanced data analytics, we enable patients, clinicians, and healthcare systems to better understand and manage heart rhythm disorders. We're committed to advancing healthcare through technology, innovation, and teamwork - and we're looking for leaders who share our passion for improving patient outcomes.

About this Role

The primary role of the Operations Maintenance Technician is to execute preventive and reactive maintenance activities that support reliable, safe, and compliant operation of manufacturing & facilities equipment across iRhythm operations. This role is responsible for performing scheduled preventative maintenance, troubleshooting equipment issues, supporting rapid response to line-down events, and maintaining accurate maintenance records for equipment such as manual fixtures, PCBA test equipment, automation systems, label printers, and other production support equipment.

Job Responsibilities Include

Equipment Maintenance & Operational Support

• Perform scheduled preventive maintenance on manufacturing and support equipment, including manual fixtures, PCBA test equipment, automation equipment, label printers, and other operational assets.

• Respond to day-to-day equipment issues and line-down events by troubleshooting, repairing, or escalating problems to restore operations safely and efficiently.

• Inspect equipment for wear, damage, or abnormal operation and take appropriate corrective action to reduce downtime and prevent recurrence.

• Support equipment change parts, adjustments, setup verification, and functional checks to ensure readiness for production use.

• Assist in identifying root causes of recurring equipment failures and help implement corrective actions to improve equipment reliability.

• Follow approved procedures, work instructions, and safety requirements when performing maintenance activities in production areas.

Preventive Maintenance & Equipment Reliability

• Execute preventive maintenance tasks on time and in accordance with equipment procedures, manufacturer recommendations, and site requirements.

• Complete routine inspections, functional checks, basic calibrations, and replacement of wear components as required to maintain equipment performance.

• Maintain tools, spare parts, and maintenance materials needed to support timely completion of preventive and corrective maintenance activities.

• Document completed work accurately in maintenance logs, work orders, or CMMS systems to support equipment history and traceability.

• Identify opportunities to improve PM effectiveness, equipment uptime, and maintenance efficiency through feedback and continuous improvement.

Documentation, Compliance & Quality Systems

• Record maintenance activities in compliance with Good Documentation Practices (GDP), ensuring entries are accurate, legible, contemporaneous, and complete.

• Use only current, approved procedures, forms, and work instructions when performing maintenance, inspections, and equipment checks.

• Support compliance with FDA Quality Management System Regulation, ISO 13485, and internal quality requirements applicable to equipment maintenance and servicing.

• Assist with maintenance-related investigations, nonconformances, CAPAs, and audit requests by providing accurate records and technical input.

• Maintain equipment identification, status labeling, and service history records to support traceability, inspection readiness, and controlled operations.

Cross-Functional Support & Continuous Improvement

• Partner with Manufacturing, Quality, Engineering, and Facilities teams to coordinate maintenance activities with minimal disruption to production.

• Support Manufacturing Engineering in the installation, qualification, and validation of equipment, including execution support for IQ/OQ/PQ activities in accordance with approved protocols and procedures.

• Place purchase requisitions for spare parts, maintenance supplies, and engineering support project needs to help ensure timely execution of maintenance and equipment-related activities.

• Support installation, qualification, movement, or decommissioning of equipment as directed and in accordance with approved procedures.

• Communicate equipment status, unresolved issues, and maintenance needs clearly during shift handoffs and with cross-functional stakeholders.

• Contribute to continuous improvement efforts by identifying recurring issues, recommending practical solutions, and helping standardize maintenance practices.

Safety & Work Practices

• Follow all applicable Environmental Health & Safety requirements, including lockout/tagout, PPE, electrical safety, and safe use of tools and equipment.

• Maintain a clean and organized work area and ensure equipment is returned to safe operating condition after maintenance activities are completed.

• Escalate safety, quality, or compliance concerns promptly and stop work when conditions could affect product quality or personnel safety.

• Participate in required training and maintain qualifications needed to perform maintenance tasks in a regulated manufacturing environment.

About You:

Education & Experience

• Prefer: Associate degree, technical certification, or equivalent hands-on experience in maintenance, electromechanical systems, industrial technology, or a related field.

• 3+ years of maintenance experience supporting manufacturing, automation, test equipment, or similar production equipment; experience in a regulated medical device, FDA, or ISO environment preferred.

• Experience using maintenance work orders, logs, or CMMS systems to document preventive and corrective maintenance activities is preferred.

Skills & Competencies

• Working knowledge of preventive maintenance, troubleshooting, basic mechanical and electrical systems, and equipment repair in a manufacturing environment.

• Ability to read and follow maintenance procedures, equipment manuals, schematics, and work instructions.

• Strong troubleshooting, problem-solving, and time management skills with the ability to prioritize multiple maintenance tasks.

• Knowledge of Good Documentation Practices (GDP), controlled documentation, and maintenance record requirements in a regulated environment.

• Basic computer proficiency, including the ability to enter maintenance data accurately in electronic systems and use Microsoft Office applications as needed.

Work Environment

This position is on-site and requires regular presence on the manufacturing floor to perform preventive maintenance, respond to equipment issues, and support production operations in real time. The role may require work across shifts, overtime, or weekend support based on operational needs.

FLSA Status: Non-Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.