Marketing Project Administrator

The Marketing Project Administrator works with the Project Management Team to review new project requests and oversee projects in process in our marketing project management tool. They will assist with project setup, assess the marketing resources available, assign tasks to team members, and oversee project timelines to ensure deadlines are met. The Marketing Project Administrator is also responsible for monitoring active projects and communicating with the assigned team members as well as the requestors to help keep projects on track and ensure deadlines are met. They may also adjust project timelines or reassign projects as needed based on team capacity and other circumstances.

The Marketing Project Administrator must possess meticulous attention to detail and excellent project management skills in order to balance multiple priorities and keep projects moving smoothly. The position requires open, client-focused communication with other team members and marketers across the firm. To be successful, the Marketing Project Administrator must have a deep understanding of the templated workflows and how they need to be set up. As part of project set up and maintenance, multiple metadata fields must be completed or updated.

• Provide an Unmatched Client Experience to our internal clients by listening to understand, being responsive, and collaborating to add value.
• Review marketing project requests and setup projects and task workflows in the project management tool Adobe Workfront.
• Communicate with internal clients to obtain all necessary information prior to project conversion, adjusting timelines as needed.
• Assign tasks to team members based off workload, time off, and specializations.
• Responsible for project delivery by agreed-upon deadlines using dashboards to monitor active projects and communicate with assigned team members to keep projects on track and on time.
• Communicate with requestors when additional information is needed or if due dates need to be adjusted due to capacity, or delays.
• Perform quality control of projects to uphold the highest standards of UCX and service delivery.
• Continuously seek to improve the project process and increase efficiency whenever possible.
• Practice effective communication with various stakeholders within a large matrix organization.
• Manage time wisely to keep up with project assignments and communications.
• Exhibit a desire for continuous improvement and welcome constructive feedback and coaching.
• Organize and run meetings as necessary for kickoffs, campaign touch bases, or updates