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Hourly Student Employment - Student Workstation Support

East Carolina University

United States, North Carolina, Greenville

East 5th Street (Show on map)

Aug 18, 2026

Position Details

Position Information

Advertising Department	ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year	FALL 2026/SPRING 2027
Position Title	Hourly Student Employment - Student Workstation Support
Posting Number	08566
Position Number	08566
Student Job Category	Student - Hourly Job
Position Location	On-campus
City	Greenville
State	NC
Number of Vacancies	1
Rate of Pay	$13.00/hourly
FLSA Status	FLSA Non-exempt
Will the position be subject to the CBC policy?	No
Job Description	The Student Workstation Support Technician provides frontline technical support for Student Affairs staff, departments, and student-facing workspaces. This position is responsible for troubleshooting, maintaining, and supporting computer workstations, printers, software, peripherals, and related technology used across Student Affairs offices and service areas. This role helps ensure that employees and student workers have reliable access to the technology needed to support daily operations, student services, events, and administrative functions. The position requires strong customer service skills, attention to detail, and the ability to communicate technical information clearly to both technical and non-technical users. Key Responsibilities Provide technical support for desktops, laptops, monitors, printers, scanners, phones, and other workstation equipment. Troubleshoot hardware, software, login, network, printing, and peripheral issues. Assist with computer imaging, setup, deployment, replacement, and relocation. Install, configure, and update approved software applications. Support Windows operating systems, Microsoft Office, web browsers, and commonly used university applications. Respond to service requests and document work using a ticketing system such as TeamDynamix. Maintain accurate records of equipment, service actions, and inventory changes. Assist with onboarding and offboarding technology needs for employees and student workers. Provide support for shared workspaces, labs, front desks, and student service areas. Escalate complex technical issues to higher-level IT support teams when needed. Communicate professionally with faculty, staff, students, vendors, and IT team members. Support special projects such as workstation refreshes, software rollouts, and technology upgrades.
GPA Requirement	Minimum of 2.0
Preferred (Majors, Experience, GPA, etc.)
License/certification required
Special Instructions to Applicant	Please upload your resume online.
Additional Instructions to Applicants	Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Quick Link for Direct Access	https://ecu.peopleadmin.com/postings/96425
Open Date	08/18/2026
Close Date	10/09/2026
Open Until Filled	No
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment	Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Department for People Operations, Success, and Opportunity	If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.