Tech Services Engineer

Allspring is seeking an on-site Tech Services Engineer to serve as the technical owner and subject matter expert for the firm's enterprise Managed File Transfer (MFT) and Workload Automation services, primarily powered by GoAnywhere and AutoSys. These services are critical to business operations, enabling the secure movement of data and orchestration of automated processes that support operational, financial, regulatory, and client-facing functions across the organization.

This role is responsible for the engineering, design, governance, and strategic direction of these services. The engineer will provide technical leadership for the GoAnywhere and AutoSys platforms while evaluating their long-term fit within the firm's technology landscape. This includes developing service roadmaps, recommending enhancements, and guiding future investment, modernization, or migration decisions.

Working closely with application teams, infrastructure teams, vendors, and operational support staff, the Data Orchestration Engineer will ensure these services remain reliable, scalable, secure, and aligned with evolving business needs. While support teams provide day-to-day operations, this role serves as the primary technical escalation point for complex issues, critical incidents, and service improvements.

Beyond data movement and job scheduling, these services provide essential enterprise capabilities including secure access controls, auditability, stakeholder notifications, malware protection, data resiliency, backup and recovery, data quality validation, and historical data visibility. The engineer will drive the adoption and enhancement of these capabilities to ensure business-critical data is secure, traceable, recoverable, and actionable.

The ideal candidate combines deep engineering expertise with a strategic mindset, leveraging AutoSys, GoAnywhere, and related technologies to advance Allspring's data orchestration capabilities. By serving as both a technical authority and service steward, this role ensures that the firm's enterprise data movement and automation services remain resilient, efficient, and positioned to support future business objectives.

We currently operate in a hybrid working model, whereby you will be required to work in-office 4 days per week.

Location(s): Charlotte, NC or Milwaukee, WI

Own and lead the firm's Managed File Transfer and Workload Automation services, ensuring security, reliability, scalability, compliance, and alignment with business objectives.
• Provide technical leadership for GoAnywhere, AutoSys, and enterprise data orchestration platforms, defining architecture, standards, roadmaps, and long-term strategy.
• Design and enhance secure, resilient, and observable data movement and workflow automation solutions across on-premises, cloud, and partner ecosystems.
• Develop service capabilities for data protection, access control, monitoring, auditability, exception management, and operational transparency.
• Lead resolution of complex production issues, serve as the highest-level technical escalation point, and drive continuous service improvement through root cause analysis and corrective actions.
• Partner across engineering, infrastructure, cloud, security, and vendor teams to deliver integrated, compliant, and high-performing enterprise solutions.
• Ensure business continuity through disaster recovery, resiliency, retention, recovery, and governance capabilities for critical enterprise services.
• Mentor engineers and evaluate emerging technologies to modernize platforms, improve service capabilities, and guide future investment decisions.

Required Qualifications

• 3+ years of experience designing and supporting enterprise data orchestration, integration, automation, or data movement solutions.
• 3+ years of experience engineering and supporting Managed File Transfer (GoAnywhere preferred), Workload Automation (AutoSys preferred), or comparable enterprise platforms.
• 3+ years of experience designing and supporting secure, scalable, highly available solutions utilizing AWS and modern integration patterns, including APIs, file-based, and event-driven architectures.
• Demonstrated success as a senior engineer, technical lead, or escalation point for mission-critical enterprise services.
• Strong expertise in troubleshooting, root cause analysis, observability, and operational excellence.
• Experience developing technical standards, architecture, and operational practices while partnering across infrastructure, cloud, security, application, and vendor teams.
• Excellent communication skills with the ability to influence and collaborate with both technical and business stakeholders.
• Remain in stationary position for prolonged periods of time
• Operate computer programs and software
• Ability to communicate effectively with audiences in person and in electronic formats
• Day-to-day contact with others (co-workers and/or public)
• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Preferred Qualifications

• Experience with GoAnywhere, AutoSys, or similar enterprise automation and data orchestration platforms.
• Experience supporting mission-critical, regulated enterprise services, preferably in financial services.
• Strong knowledge of AWS, modern integration patterns, and event-driven architectures.
• Expertise in service reliability, observability, automation, and operational excellence.
• Knowledge of disaster recovery, business continuity, resiliency, and DevOps practices.
• Experience mentoring engineers and serving as a technical authority for enterprise services

Base Pay Range: $100,000 - $140,000

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary bonus programs, or other annual or non-annual incentive or sales plans.)

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We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status