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Insurance Verification Coordinator I

Spectraforce Technologies
United States, North Carolina, Raleigh
500 West Peace Street (Show on map)
Aug 25, 2026

Position Title: Insurance Verification Coordinator I

Work Location: Remote

Assignment Duration: 3 months (Possibility to extend or convert)

Work Schedule: 12-9 EST

Work Arrangement: Remote

Position Summary:

Obtain and verify complete insurance information, including the prior authorisation process, copay assistance and coordination of benefits.

Key Responsibilities:

* Obtain and verify insurance eligibility for services provided and document complete information in the system

* Perform prior authorisations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies

* Collect any clinical information such as lab values, diagnosis codes, etc.

* Determine patient's financial responsibilities as stated by insurance

* Configure coordination of benefits information on every referral

* Ensure assignment of benefits are obtained and on file for Medicare claims

* Bill insurance companies for therapies provided

* Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures

* Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs

* Handle inbound calls from patients, physician offices, and/or insurance companies

* Resolve claim rejections for eligibility, coverage, and other issues

Qualification & Experience:







Candidate Requirements
Education/Certification Required: High school diploma Preferred: NA
Licensure Required: NA Preferred:
Years of experience required: 1 + years of experience

Disqualifiers: NA

Additional qualities to look for: Proficient in Microsoft Office, experience/backgrounds that do well in this role- Managed Care, Pharmacy, Medical terminology, Physician office experience, Customer Service, Call Center


  • Top 3 must-have hard skills stack-ranked by importance


1 Managed Care
2 Customer Service
3 Call Center
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