New

Operations and Catering Coordinator

Dartmouth College

remote work

United States, New Hampshire, Hanover

7 Lebanon Street (Show on map)

Sep 28, 2026

Position Information

Posting date	09/28/2026
Closing date
Open Until Filled	Yes
Position Number	1011294
Position Title	Operations and Catering Coordinator
Hiring Range Minimum	$23.00
Hiring Range Maximum	$26.00
Union Type	Not a Union Position
SEIU Level	Not an SEIU Position
FLSA Status	Non-Exempt
Employment Category	Regular Full Time
Scheduled Months per Year	12
Scheduled Hours per Week	40
Schedule	Schedule: Monday-Friday, 8.00am-4.30pm; Saturday/Sunday off Occasional flexibility required dependent on Dining catering events
Location of Position	Hanover, NH
Remote Work Eligibility?	Onsite only
Is this a term position?	No
If yes, length of term in months.
Is this a grant funded position?	No
Position Purpose	Provides administrative support for systems within Dining Services including but not limited to Jamix menu management system, Nutrislice menu management system, Touchworks guest experience and hiring interface software, Finance e-forms and EMS. Primary focus will be on Jamix processes to enter, review, process and assist in troubleshooting and interpreting all data generated by the system. Will assist in training and supporting departmental users in software applications. Other administrative duties include acting as a receptionist for the DDS Administrative office while answering phone calls, assisting guests, and coordinating schedules. Catering assistance as required.
Description
Required Qualifications - Education and Yrs Exp	Associates plus 3+ years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	Associate's degree in Information Technology, Hospitality Management, Business Administration, or applicable work experience. Three years of experience in information management systems, report generation and information auditing, and maintaining databases. Administrative skills in a business setting. Excellent interpersonal and communication skills. Strong organizational skills and attention to detail while being able to meet deadlines.
Preferred Qualifications	Demonstrated ability to work in a fast-paced high quality food operation and to make sound decisions under pressure in a timely manner. A solid working knowledge of food production and recipe development preferred. Experience with menu management system(s) or applicable database maintenance preferred. Proficiency with Microsoft Office applications and ability to learn new technologies with ease. Able to promote a positive work environment and be committed to achieving excellence in a team setting. Able to work well autonomously or in group settings, can mediate meetings and take diligent notes. Able to maintain a positive attitude while adapting to constant change and evolution. Certain times of the year will require schedule flexibility.
Department Contact for Recruitment Inquiries	Ann Crookenden, Campus Services HR
Department Contact Phone Number	6-3323
Department Contact for Cover Letter and Title	Heather L Lascelle, Associate Director, Dining Services
Department Contact's Phone Number	Heather.L.Lascelle@dartmouth.edu
Equal Opportunity Employer	Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Preferred, but not required
Special Instructions to Applicants	Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions	Schedule: Monday-Friday, 8.00am-4.30pm; Saturday/Sunday off Occasional flexibility required dependent on Dining catering events
Quick Link	https://searchjobs.dartmouth.edu/postings/87364

Key Accountabilities

Description

Data Management

At the direction of the Operations Support & Catering Manager, coordinates Jamix system utilization to ensure daily operations are seamless and long-term planning goals can be achieved.
Provides general coordination and support initiatives within the menu management system including data entry, planning, data review and adjusting the system as needed.
Provides coaching, training and support for system users.
Maintains menus within Jamix by working directly with location managers, production teams, Dietitian and purchasing managers to maintain operational standardization through technology.
Maintains policies and procedures for input of recipes, ingredients, reports, inventory, post meal data entry, purchasing specs, price file updates, and general data base maintenance required as operations evolve.
Troubleshoots issues within Jamix and Nutrislice for all user locations including all in one production stations.
Prepares reports on programs as requested.

Percentage Of Time

Description

Dining Administration Support

Participates in department projects that involve additions to, or modifications of processes and systems at the direction of Director, Associate Director, Executive Chef and Operations Support & Catering Manager.
Provides administrative support in coordinating Nutrislice showcase boards, Touchworks Txt-N-Tell and Kinetica platforms, and direct market campaigns. Assist in assigning room reservations for Class of 1953 Commons as requests come in using EMS (Event Management System).
Works in a timely manner to ensure that operational technologies are in working order and maintained consistently.
Acts as the primary point of contact for the Dining Services Administrative office by responding to inquiries, walk-ins, phone calls, and emails.
Ensures accuracy of monthly calendars for salaried staff.
Keeps phone list up to date, orders office supplies, coordinates copier maintenance requests, and takes meeting notes for manager meeting.
Other duties as required.

Percentage Of Time

Description	Catering Support Reporting to the Operations Support & Catering Manager, assists in catering events as required. Creates line cards to reflect correct menu items and allergens. Assists with decorating for events as needed. Participates in event recap meetings.
Percentage Of Time	10

Description

Culture and Employee Belonging

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others.
Participates in division-wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division.

Percentage Of Time

--	Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
--	Performs other duties as assigned