Learning & Development Operations Coordinator

We are seeking a highly organized and detail-oriented Learning & Development Operations Coordinator to support the day-to-day delivery and administration of enterprise learning programs.

This position sits within an HR Learning & Development (L&D) organization and partners closely with Learning Operations and Facilitation teams. The Coordinator will focus primarily on program operations, event logistics, systems administration, participant communications, and data management.

This is an operations-focused position rather than a learning content development role. The ideal candidate may come from administrative support, event coordination, HR operations, program coordination, or learning operations and enjoys keeping programs organized and running smoothly.

What You'll Do

• Coordinate and support the delivery of learning programs, sessions, and experiences.
• Manage event and training logistics, including room reservations, catering requests, A/V needs, and room setup.
• Collect, validate, enter, and maintain participant and program information within the Learning Management System (LMS).
• Prepare and execute communications for facilitators and participants.
• Maintain accurate program and operational data in Airtable and other internal systems.
• Monitor and respond to employee requests through a case management system such as ServiceNow.
• Resolve routine administrative issues and appropriately escalate risks or more complex requests.
• Partner closely with Learning Operations and Facilitation team members to ensure programs are executed accurately and consistently.
• Support finance and vendor administration activities, including invoices and new purchase orders.
• Track tasks and deliverables to ensure deadlines and commitments are completed.
• Build trusted and productive relationships with internal stakeholders and partners.

What We're Looking For

• 2+ years of experience in operations, administrative coordination, event planning, HR operations, program coordination, or a related field.
• Strong attention to detail with excellent follow-through.
• Highly organized and comfortable managing multiple recurring activities and deadlines.
• Strong technology aptitude with the ability to learn new systems quickly.
• Comfortable working independently while contributing within a highly collaborative team environment.
• Self-starter who can take ownership of day-to-day responsibilities.
• Strong written and verbal communication skills.
• Trustworthy, dependable, collaborative, and team-oriented.

Technology & Systems

Experience with the following is preferred:

• Learning Management Systems (LMS)
• Workday Learning
• Airtable
• ServiceNow or another case management/ticketing platform
• Campaign Monitor or similar email communication tools

Direct Learning & Development experience is not required. Candidates with transferable experience from administrative support, event coordination, HR operations, or similar operational environments are encouraged to apply.

Preferred Qualifications

• Previous experience supporting a Learning & Development or HR organization.
• Experience coordinating employee programs, training sessions, events, or similar experiences.
• Experience working within a collaborative, cross-functional team.
• Familiarity with finance or vendor administration, including invoices and purchase orders.
• Experience working within a large, fast-paced corporate environment.

Team Environment

You'll join a collaborative Learning & Development Operations team and work closely with colleagues responsible for program operations and facilitation. Success in this position requires someone who is organized, dependable, collaborative, technologically adaptable, and comfortable owning the operational details that keep learning programs running successfully.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.