Learning and Development Program Manager

Posting Title: Talent Development Partner
Reports To: Sr. Manager, Talent Development
Location: San Jose, California Salary Range: $108,750 to $145,000

Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.

WHO WE ARE
For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.

THE PEOPLE TEAM
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.

ABOUT THE ROLE
The Talent Development Partner is responsible for the design, development, and facilitation of employee talent development solutions. This position will develop, maintain, enhance and manage projects, programs, policies and procedures related to CEI's employee career development lifecycle. This position works in partnership with HR colleagues and key stakeholders throughout the organization. The Talent Development Partner assists in the development and implementation of employee training programs including virtual, instructor-led, and blended techniques. With minimal oversight, they will deliver departmental development services encompassing cultural transformation, team effectiveness, and employee development. This role will report to the Sr. Manager, Talent Development.

ROLE SCOPE:
A successful individual in this role will be able to accomplish the following:

Strategy

• Collaborate with leadership in the development of an employee talent development strategy
• Support the implementation of talent strategies for CEI's workforce development efforts
• Drive innovation to improve organizational development effectiveness
• Utilize structures and processes to plan and manage the orderly implementation of change
• Utilize a consultative process that includes discovery (identifying problems and determining performance gaps), developing and agreeing on solutions to solve the problem, delivering the services, and evaluating the overall project and desired outcomes
• Support departmental development initiatives, including needs assessments, orientation, employee development, and annual training

Program Management

• Support current TD programs and execute against deliverables and timelines
• Analyze, assess, and recommend program improvements based on feedback and lessons learned
• Oversee program communication, implementation, change management, evaluation, and refinement
• Design, develop and implement curricula and learning paths for employee development
• Collaborate with internal stakeholders to launch and maintain employee development career programs and establish competencies and career pathing
• Lead development of individual learning plans for career development
• Evaluate effectiveness of programs through assessments, surveys, and feedback from trainees, department managers and Subject Matter Experts (SMEs) to continuously improve training offerings
• Utilize evaluation strategies to measure reaction, cognitive learning, and performance improvement in identified programs
• Provide clear program reporting and evaluation outcomes to senior leadership, measuring impact of programs on organizational goals
• Support the planning and operationalizing of development programs and processes
• Scale project initiatives and sustain programmatic solutions

Project Management

• Establish project goals, tasks, timelines, and achieve desired outcomes
• Manage projects effectively using appropriate tracking and reporting tools
• Participate in or lead project teams to build positive, collaborative partnerships among business stakeholders, SMEs, supporting teams, and peers
• Identify organizational opportunities, present a variety of solutions, and influence leadership to support project initiatives
• Effectively communicate project milestones, accomplishments, and roadblocks with key stakeholders

Partnership and Stewardship

• Develop and maintain effective relationships with team members, leaders at all levels of the organization and external partners
• Demonstrate and champion CEI's culture, aligning to our values while also bringing a fresh and innovative perspective to the organization
• Represents the Talent Development Team as a trusted consultative advisor

Facilitation

• Facilitate employee development workshops and lead/coordinate virtual and instructor-led training programs
• Support and facilitate the Talent Development leadership development program as needed

Learning & Development / Instructional Design

• Monitor utilization of Learning Management System (LMS) to manage the administration of all training activities and learner data including transcripts, compliance records, and certifications

ABOUT YOU

• Strong comprehension of effective adult learning, instructional design, and employee career development strategies and methods to address performance issues
• Knowledgeable of performance management best practices, processes, and systems
• Knowledgeable of the voice of the employee and engagement best practices, processes, and systems
• Demonstrates full cycle project/program management experience from conception and initiation, planning, execution, performance/monitoring, and project close or program maintenance
• Demonstrates consultative approach, utilizing excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
• Dynamic facilitator who uses innovative methods to facilitate, increase learner engagement and retention, and improve employee performance
• Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders
• Utilize critical thinking, analytical, and effective problem-solving skills to solve a range of organizational challenges related to employee development and learning
• Demonstrates flexibility in response to competing demands, shifting priorities, and organizational constraints
• Excellent verbal and written communication skills with the ability to distill complex ideas into key messages
• Strong strategic-thinking skills with an ability to collaborate with various team members on best practices
• Strong business acumen and understanding of how learning and development impacts the overall organization
• Ability to work autonomously and effectively in a fast-paced, complex, hybrid environment
• Ability to effectively provide positive and constructive feedback on work performed by peers, instructional designers, and subject matter experts
• Ability to operate collaboratively and influence as a trusted partner
• Comfortable with ambiguity, uncertainty, and a constantly evolving business landscape
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a professional manner

MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in Human Resource Management, Organizational Development or other relevant social science discipline.

Licensure/Certifications:Crucial Learning Facilitation Certification and/or Franklin Covey Facilitation Certification preferred

Experience:

• Eight (8) years of talent development experience; or six (6) years with a Master's degree or equivalent experience
• Five (5) years of Instructional Design experience in a corporate environment, preferred
• Three (3) years of direct experience in organizational development and/or organizational learning program design
• Experience translating business objectives into actionable learning strategies and goals
• Strong dynamic facilitator of in classroom or virtual settings using current learning technologies
• Experience managing multiple initiatives and timelines while identifying and implementing continuous improvements in approach and design
• Working knowledge of HR, Learning Management and Learning Experience Systems

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PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here.

CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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