Health Information Technician I

Job Purpose:
Provide advanced, detail oriented health information services to the Network with excellent customer service to internal and external customers to protect the privacy and security of client protected health information. Completes requests for information released out of our EHR.

Goals and Objectives:
* Facilitate timely, accurate release of medical records to third party requestors and directly to the client according to organizational policies as well as state and federal confidentiality regulations.
* Ensure medical record quality, completeness and accuracy through auditing and deficiency tracking.
* Tracking and reporting of State M1 data
* As an authority on confidentiality and release of records, fields questions from the Health Information team and the Network

Duties and Responsibilities:
* Follows appropriate release of information practices for all Protected Health Information.
* Serves as key contact for clinical providers regarding release of information to external parties and individuals, including timely distribution of requests for records release.
* Serves as a subject matter expert as needed for all staff and clients with a solid understanding of medical records policies, practices, and regulations related to release of information practices.
* Ensures the quality of medical records by verifying their completeness and accuracy using audit tools to detect flaws and provide guidance to users of the record.
* Provide assistance and support with health information documentation flow processes including Certifications and Disability requests.
* Uses Microsoft Office and other applications to create, enter, and pull reports from audit databases. Shares findings with appropriate leadership and assists in corrective action plans.
* Management and retrieval of records stored in offsite archive.
* Responsible for maintaining the privacy and security of medical records in both electronic and paper form while providing excellent customer service.
* Communicate effectively both orally and in writing with staff and clients.
* Works at various AllHealth Network locations as directed/needed to provide health information technical expertise, support and training.
* Follow all AllHealth Network policies and procedures.
* Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines.
* Perform other duties as required within the scope of the position and the experience, education and ability of the employee.

Key Technical Skills and Knowledge:

Required Training: Completion of associate level Health Information Technician program or equivalent experience. Registered Health Information Technician preferred.

Required experience: A minimum of two years of medical office or secretarial experience required.

Skills required: Data entry and computer competency and proficient with Microsoft Office products (i.e., Word, Excel), and electronic health record navigation. Competency in spelling, grammar, problem solving, and computation. Ability to type 50 wpm and filing. Ability to navigate medical and clinical records.

Competency Model: Include the competencies identified for the position that differentiate superior performance (8-12)
Adaptability
Action oriented
Collaboration
Customer and client focused
Follow-up
Planning & organizing
Quality orientation
Teamwork
Technical/professional knowledge

Hourly Rate: $20 - $22 an hour

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more: