Customer Service Representative
 PACCAR | |
paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
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 United States, Texas, Lewisville | |
 Oct 19, 2026 | |
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Company Information
PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business. Division Information PACCAR Financial (PFC) PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 15 countries including a portfolio of more than 150,000 trucks and trailers and total assets in excess of $9 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 25,000 vehicles. Requisition Summary
The Customer Service Representative is responsible for delivering outstanding customer service by serving as a primary point of contact for customer inquiries and account support. This role handles loan account servicing, payoff quotes, bill of sale requests, final invoices, and online registration assistance while ensuring a positive customer experience. The position also coordinates title and lien release processing, manages toll violation accounts, prepares cash receipt documentation, and maintains accurate operational records and reports. In addition, the Customer Service Representative supports title, insurance, and administrative functions, contributing to the efficient and accurate execution of day-to-day business operations and ensuring compliance with company policies and procedures. The position is based on Lewisville, TX and hours are Monday through Friday 9:00 AM - 6:00 PM CST as coverage is needed coast to coast. Job Functions / Responsibilities
PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 15 countries including a portfolio of more than 150,000 trucks and trailers and total assets in excess of $9 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 25,000 vehicles. Job Functions / Responsibilities
Qualifications & Skills
Benefits
As a U.S. PACCAR employee, you have a full range of benefit options including: - 401k with up to a 5% company match Diversity
PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement. Additional Information
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. Additionally, this role is eligible for the full range of benefit options listed above. This position may be eligible for an employee referral bonus. Please review the Employee Referral Bonus Instructions for information on steps or contact your HR representative. #LI-LW1 | |