New

Regional Support Services Office Manager

Naval District Washington (NDW) (NAF)
remote work
United States, D.C., Washington
2691 Mitscher Rd Bldg 414 (Show on map)
Oct 19, 2026
Summary Incumbent directs administrative support for the major programs of Fleet and Family Readiness (FFR) across MD, DC, and Northern VA. Supported programs include Navy Housing, Galley, MWR, FFSP, CYP, and VFQ. Key functions encompass data analysis, marketing; finance (APF/NAF), planning and management of Information Technology and Management Information System (IT/MIS) applications, Customer Oriented Enterprise (COE); training; strategic planning, and business process improvement. Summary Incumbent directs administrative support for the major programs of Fleet and Family Readiness (FFR) across MD, DC, and Northern VA. Supported programs include Navy Housing, Galley, MWR, FFSP, CYP, and VFQ. Key functions encompass data analysis, marketing; finance (APF/NAF), planning and management of Information Technology and Management Information System (IT/MIS) applications, Customer Oriented Enterprise (COE); training; strategic planning, and business process improvement. Overview Accepting applications Location 1 vacancy in the following location: Washington, DC No matching locations found. Work site options Telework eligible No Remote job No Relocation expenses reimbursed No Salary $68.96 - $73.55 per hour Pay scale & grade NF 5 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupations and job series Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number 27-13093055 Control number 889365900 This job is open to Clarification from the agency Must be a U.S. citizen Duties Duties include but not limited to: Supervises a diverse NAF/APF workforce, providing direct oversight to key functional leads and second-level supervision to 25 staff in finance, IT, marketing, facilities, and administration. Establishes priorities, balances workloads, evaluates performance, and directs hiring and disciplinary actions. Promotes professional development, employee incentive programs, and EEO philosophies, ensuring strict adherence to merit principles and fair personnel practices. Fiscal responsibility for APF and NAFI controls exceeding $60M annually and overall management support of both NAF & APF direct and reimbursable resources exceeding $62M annually. Principle POC for N9 NAFI & APF accounting, budget and resource management; NAFI and APF acquisition and asset/inventory management; NAFI personnel; APF position control; employee training; marketing and communications; NAFI Management Information Systems/Computer/Point of Sale/Web systems support; management analysis; business process re-engineering and metrics; administration; and customer oriented enterprise services. Coordinates budget requirements with Regional Program Directors and provides general guidance for preparation of the annual operating budget. Monitors and provides technical advice involving management planning, cost control, coordination of work force and resources, and providing expert advisory services to senior agency military and civilian management regarding cognizant programs. Responsible for direction, formulation, implementation and regional management for the business plan, policies, operating procedures, partnerships, personnel and resource management for successful delivery of services. Prepares long and short-range broad scope planning guidance in accordance with broad program policies and objectives. Directs all N9 regional support that includes Non-Appropriated Fund (NAF) and Appropriated Fund (APF) Finance, Accounting, Budget and Resource Management; NAF and APF Acquisition and Asset/Inventory Management; Information Systems, Point of Sale and Computer Support; Marketing; and Customer Oriented Enterprise Services. Directs Functionality Assessment processes for Regional FFRP operations. Employs business process reengineering tools (i.e. mapping, surveys, focus groups, contract support) to reduce costs, improve efficiency and program effectiveness. Responsible for tracking compliance with financial, personnel and program support controls for all programs within Region. Solicits input from F&FR Program Managers regarding internal short/long range goals, objectives and program standards. Monitors programs to ensure standards are met or exceeded. Routinely evaluates and reviews ongoing programs and provides Program Managers with guidance to promote and facilitate procedures that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the activity. Incumbent oversees, develops, and executes a comprehensive marketing program including publicity, promotions advertising and interactive web pages and social networking. Regularly briefs and reports regarding marketing initiatives and related activities. Ensures that all Regional N94/N9 facilities meet established fire, safety, security and sanitation guidelines. Ensures timely action to correct deficiencies as needed. Serves as regional command representative on major claimants' integrated process teams, boards, and planning conferences. Manages complex functional areas, including resources, finance, IT systems, contracts, and procurement. Establishes regional inter-service initiatives to improve efficiencies, representing leadership in operations, negotiations, and new construction. Requirements Conditions of employment Must be a U.S. citizen and possess or be able to obtain a Secret security clearance. Must pass all applicable records and background check. Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must have or be able to obtain and maintain a driver's license at time of hire. Qualifications Applicant qualifications are evaluated primarily through the submitted resume. To qualify, your resume must clearly and specifically detail the experience, knowledge, and skills required to perform these duties. A qualified candidate possesses the following: Have a minimum of five years of progressively responsible, specialized experience providing administrative, financial, and/or operational support to Quality of Life (QoL) Programs for the Department of the Navy or any service component equivalent. Knowledge of advanced management, organizational principles and practices, comprehensive knowledge of planning, programming, budgeting regulations, guidelines and processes, cost and profitability analysis, internal controls, audit systems, procurement, cost controls, performance tracking and facility management. Expert knowledge and broad executive experience of Federal and Navy goals, principles, functions, policies, laws and regulations pertaining to N9 services. Expert knowledge and experience in financial management, structure, programs, mission, and function of both APF & NAF organizations requiring compliance; program execution; multiple funding types and sources to include non-appropriated internally generated; non-appropriated contract/loan amortization; appropriated direct; and appropriated indirect (O&MN NRNW), BUPERSINST 3500.1 and other higher authority instructions (UFM funding practices). Extensive knowledge of and experience in multi-command/claimant/resource (NAF & APF) program management, organization development, implementation and evaluation. Demonstrates mastery of large command/regional program management of NAF/APF quality of Life program support. Ability to plan, organize and carry out analytical studies for all N9 areas on a regional basis. Strong knowledge of the principles and practices of human resources management under both Federal Civil Service and non-appropriated fund (NAF) system. Understanding of Navy Region EEO, Affirmative Action plan, safety and security policies. Expert knowledge of procurement policies and procedures related to material acquisition programs/inventory requirements. Excellent knowledge of analytical and evaluative methods and techniques to write and produce materials to convey and clarify operations/program activities. Strong ability to communicate both orally and in writing. Education This position does not have a positive education requirement. Additional information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Resumes will be reviewed against the eligibility and qualification criteria listed in this announcement. Applicants will be rated on their demonstrated knowledge, skills, and abilities (KSAs) using a predetermined scoring rubric. The best-qualified applicants will be referred to the hiring manager. Required Documents The following documents are required at the time of application: If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 10/26/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the To verify or check the status of your application, log into your . Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to to ensure proper consideration is given. Agency contact information NDW NAF HR Email Address NDW Regional Office 47402 Buse Road, Bldg. 467 Patuxent River, MD 20670 US Next steps Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position. The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents The following documents are required at the time of application: If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 10/26/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the To verify or check the status of your application, log into your . Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to to ensure proper consideration is given. Agency contact information NDW NAF HR Email Address NDW Regional Office 47402 Buse Road, Bldg. 467 Patuxent River, MD 20670 US Next steps Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.