Benefits Administrative Assistant

NOTE: Hours: 30-40 hours per week

Are you a detail-oriented administrative professional looking to make a meaningful impact behind the scenes of a major global organization? Partnering with SKILL, a leader in connecting top talent with outstanding career opportunities, our client is seeking a dedicated individual to support their vital employee support programs. In this role, you will play a crucial part in ensuring that employees navigating leaves and disability processes receive seamless, organized, and compassionate administrative support. Your dedication to accuracy and confidentiality will directly contribute to a positive employee experience during pivotal moments in their careers.

The Opportunity

As an integral member of the administrative support team, you will be the engine that keeps essential employee support processes running smoothly. This dynamic role focuses on providing high-level clerical and administrative assistance, specifically centered around leave and disability documentation. You will have the opportunity to manage critical records, facilitate clear communication, and ensure data integrity within human resources systems. While you won't be making eligibility determinations or approving claims, your organizational prowess will ensure that the team has everything they need to support employees efficiently. Comprehensive training will be provided to set you up for absolute success!

Key Responsibilities

• Provide essential administrative and clerical support for employee leave and disability administration processes.
• Scan, upload, organize, and maintain highly confidential employee records and documentation with the utmost discretion.
• Perform accurate data entry and updates within human resources and benefits tracking systems.
• Prepare standard correspondence, forms, information packets, and other employee-facing communications.
• Track required documentation, maintain organized case files, and assist with records retention activities.
• Monitor shared team inboxes, respond to routine inquiries, and route complex requests to the appropriate team members.
• Generate reports, maintain detailed spreadsheets, and support payroll and administrative tracking activities.
• Assist employees with basic administrative questions and provide support on special projects as needed.

What You Bring

• High school diploma or equivalent.
• Proven experience in an administrative, clerical, or customer service role.
• Strong proficiency with Microsoft Office Suite, specifically Outlook, Word, and Excel.
• Exceptional organizational skills and a keen eye for detail.
• Demonstrated ability to handle highly confidential and sensitive information with absolute discretion.
• Excellent communication skills and a customer-centric mindset.

Preferred Qualifications

• Prior administrative experience within Human Resources, benefits, payroll, insurance, or healthcare environments.
• Familiarity working with employee records, leave documentation, or benefits administration processes.