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POSITION SUMMARY STATEMENT: The Donor Relations and Communications Specialist develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the HealthPartners Foundations and programs. The scope of work includes promoting a culture of gratitude across the organization through donor engagement, donor recognition, stewardship, and strategic communications. This critical role develops, designs, and implements a broad range of compelling philanthropic communications, marketing materials and donor engagement activities to enhance relationships and increase the likelihood of continued contributions. MINIMUM QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Bachelor's degree Three years of experience working in the philanthropic development field Two years of experience in donor relations, stewardship, or communications.
Knowledge, Skills, and Abilities:
PREFERRED QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Knowledge, Skills, and Abilities:
ESSENTIAL DUTIES:
- (50%) - HealthPartners Donor Stewardship and Recognition
- Develop and implement an actionable stewardship and recognition process for the system
- Maintain high quality stewardship processes for active prospects and donors, ensuring that annual stewardship and reporting requirements are met to sustain successful relationships
- Steward donors through ongoing donor acknowledgement, appreciation, and recognition consistent with giving level
- Oversee special stewardship strategies from key stakeholders to our donors including but not limited to Hospital Presidents and HealthPartners leadership acknowledgement letter process and thank you calls from board members
- Work closely with Major Gift Team and program leaders to create impact reports for major gifts and priority fundraising programs
- Document production and distribution of donor impact reports in Raiser's Edge, in partnership with Lead Donor Information Specialist, to bring rigor and oversight to process
- Facilitate endowment reporting process in partnership with Operations team and assigned development officers
- Participates in donor engagement and recognition events
- (45%) - HealthPartners Foundations Communications
- Maintain current and create new ways to communicate with our donors including but not limited to annual reports, newsletters, e-newsletters, other online communications, etc.
- Maintain current and develop new ways to connect with the community to engage new supporters - for example, utilize social media more
- Develop and produce effective donor collateral for funding priorities, including capital campaigns
- Assist with management of internal and external website content for the foundations
- Work with the marketing project manager to ensure HealthPartners brand standards are appropriately applied to communications and signage
- Collaborate with Marketing and Communications departments to disseminate foundation news and donor stories across HealthPartners communication channels
- Maintain an annual donor engagement calendar for the system
- (5%) - Other duties
- Assist with HealthPartners foundations' activities as needed or assigned
- Regular attendance and participation at scheduled staff meetings
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