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Manager - School Operations Support

Baltimore City Public Schools
retirement plan
United States, Maryland, Baltimore
200 East North Avenue (Show on map)
Nov 26, 2024

Related positions are contingent on board approval.

The Manager - School Operations Support will work closely with the Chief of Schools to provide strategic guidance and support to all schools. The Manager will serve in a multi-faceted, operational capacity in order to ensure that all schools create conditions for learning for all students through professional development and implementation of district policies and guidelines.


Essential Functions



  • Serves as a member of the Office of School Support leadership team and assists in planning, development, establishment of goals and objectives for the network improvement plan.
  • Monitors the performance of schools in all areas of responsibility against established goals and objectives and advises the Chief of School Support on areas of improvement.
  • Facilitates the preparation and planning of school's annual budget in coordination with the Office of Finance.
  • Provides support and guidance to leadership teams regarding daily school based functions.
  • Provides leadership and facilitation in the implementation and evaluation of behavioral interventions.
  • Collaborates with school based and district teams to develop and implement school safety plans.
  • Collaborates with School Support Team and school based administration to provide support and resolution to student incident, parent concerns and climate/building related issues.
  • Provides technical assistance to schools to resolve transportation issues in collaboration with City Schools Transportation Office.
  • Gains a deep understanding of current initiatives that support improved academics and attendance; works closely with Office of School Support leadership to document the success of these processes in a strategic plan, implementation and success or failure of those strategies.
  • Collaborates with school based administrative team and School Support Team to improve delivery of instruction and climate programs.
  • Develops and manages collaborative communications and working relationships with schools and City Schools central office departments.
  • Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and the professional standards.



Maximum Salary


113401.00

Minimum Salary


87921.00

Desired Qualifications



  • Master's degree in education, business, public administration or related field from an accredited college or university.
  • Valid Maryland State Department of Education Advanced Professional Certificate (APC) with Administrator I preferred, but not required.
  • Valid Class C Noncommercial driver's license and personal transportation.
  • Demonstrated experience in complex problem solving with use of available resources and identifying creative solutions to challenging problems.
  • Demonstrated knowledge of strategies that impact positive student achievement and productive school culture.
  • Proficient in project management, strategic planning, organizational and operational skills.
  • Knowledge of federal and state legislation and guidelines governing the education and discipline of students.
  • Interpersonal skills that ensure effective support of principals.
  • Excellent verbal and communications, advocacy, and presentation skills.
  • Experience working cooperatively and collaboratively with City Schools central office departments and to provide high-level district information of all schools.
  • Demonstrated knowledge of school level data analysis regarding climate, academic, attendance/truancy trends and other areas that impact student achievement.
  • Proficient use of technical computer applications, including Microsoft Office, particularly Excel, Word, PowerPoint and Access.



Full time or Part time


Full time

Additional Details


Qualified candidates for the above position must submit the following:



  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application


Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org



  • Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see City Schools' non-discrimination statemen City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups.


For inquiries regarding the nondiscrimination policies, please contact the Equal Employment Opportunity Manager, 200 E. North Avenue, Room 208, Baltimore, MD 21202; 410-396-8542 (phone); 410-396-2955 (fax).

This position is affiliated with the Public School Administrators and Supervisors (PSASA) bargaining union.

This position is affiliated with the City Retirement Plan.




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