Dental Coordinator

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff

Family Health Centers of San Diego is looking for a Dental Coordinator who is responsible for the efficient and cost effective management and coordination of an assigned Family Health Centers of San Diego dental clinic. Through your strong leadership of the dental services front office staff and Registered Dental Assistants, you ensure the clinic meets the goals of high quality patient care, increased production, and professionalism. You are also responsible for scheduling appointments for maximum production, answering telephones, greeting patients, making financial estimates and payment arrangements, and entering data into the electronic health record system. As a Coordinator-Dental Clinic, you are passionate about ensuring the medically underserved receive exceptional, affordable dental care. Your strong leadership skills, combined with your customer service skills, ensure that your clinic operates efficiently and smoothly, with a focus on quality patient care. You gain satisfaction knowing that you and your team make a difference in the lives of the medically underserved every day.

Responsibilities:

• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with patients' insurance requirements.
• Coordinates the daily operations of the assigned Dental Clinic.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Performs other duties as assigned.
• Provides excellent customer service and performs front-office duties, including making financial estimates and financial arrangements; collecting funds; providing receipts; opening and closing encounters; entering data into E-HR correctly and accurately. Handles patient concerns in a positive manner.
• Provides/ensures staff receive all new hire and annual trainings on time.
• Schedules patients for maximum productivity of dental clinic.

Requirements:

• High school diploma (or GED equivalent).
• Associate's degree in healthcare administration, business, or healthcare field preferred.
• California Registered Dental Assistant license preferred.
• Current American Heart Association healthcare provider CPR (BLS) certification required.
• 1 year of demonstrated supervisory or lead experience required.
• 4 years of progressively responsible dental office experience required.
• Bilingual in Spanish/English required.

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)