EMPLOYEE ASSISTANCE PROGRAM COORDINATOR MSW

General Purpose

Responsible for the planning, coordination, facilitation, and support of all onsite EAP clinical services for team members within the UM Health Regional Network.The position is responsible for supporting crisis intervention, facilitating a robust training program, and providing consultative counseling with various populations as required.

Essential Duties

• Provide short-term counseling and crisis intervention as needed throughout the regional network.

• Facilitate referrals into the benefit plan or community resources.
• Provide supervisory consultations and support for work-related issues.
• Monitor employer-related referrals through completion of services.
• Manage Critical Incident Stress Management (CISM) debriefings and support a network of other team members who are trained to support a standardized CISM debriefing program.
• Complete employee/management orientations regarding the Employee Assistant Program's role and the available services.
• Provide training and lunch-and-learn services through the development of an annual calendar of beneficial topics and workshops.
• Works collaboratively with the Marketing team to publish communications regarding supportive service opportunities