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Field Service Engineer II

RAYUS Radiology
United States, Washington, Seattle
Nov 16, 2024

RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Field Service Engineer II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Field Service Engineer II, you will provide routine preventive and corrective maintenance for diagnostic imaging equipment within professional standards and with excellent customer service. This is a full-time, daytime position and is located within our Seattle, WA center.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(70%) Maintenance



  • Performs routine and preventive maintenance and calibrations on diagnostic imaging equipment within recommended guidelines
  • Conducts emergency repair for all imaging equipment
  • Orders and sources parts
  • Performs testing and calibration of imaging equipment on a regular basis
  • Troubleshoots diagnostic imaging equipment from a remote site using computer technology



(25%) Documentation & communication



  • Documents preventive and corrective maintenance performed and related invoices in maintenance connection
  • Completes and submits work log and repair ticket information in a timely manner to support utilization and equipment maintenance management analysis and tracking
  • Maintains positive attitude and working relationships with radiologists, vendors, peers and other associates
  • Communicates equipment status with radiologists, technologists and vendors as needed
  • Participates in scheduled market management meetings, providing updates on all imaging equipment



(5%) Completes other tasks and project as assigned




  • Associate's degree in electronic technology
  • Minimum of 5 years field service engineer experience, with OEM training on at least one major device
  • 2 years diagnostic imaging machine repair, or related equipment experience
  • Microsoft Office Suite experience
  • Valid driver's license and proof of current insurance


RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!

RAYUS Radiology is an EO Employer/Vets/Disabled.

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