Financial Counselor

Summary:
To facilitate client access to medical and financial benefits commensurate with eligibility. To administer the agency Rep-Payee program.

Responsibilities:
Assist all referred clients in applying for and obtaining medical and financial benefits. This includes but is not limited to: accompanying client to local offices to complete necessary applications ensuring client consent is obtained in order to release documents required for eligibility determination and ensuring timely agency release of required documentation.

Develop and maintain a tracking system of the clients at risk of loosing benefits due to

spend down formulas; paid employment and lump sum settlements.

Provide assistance to the client the treatment team and the billing department in *nderstanding the benefits system generating bills and clarifying spend down amounts.

Develop a liaison relationship with all programs local welfare Medicaid food stamp and SSI offices.

Maintain a current knowledge base about the application process for all types of benefits and

eligibility guidelines.

Provide 25 hours direct service per week. This includes but is not limited to: documenting client direct service according to agency funding source and accreditation standards; case record tasks performed following agency procedures updating client database and reviewing outside correspondence.

Adhere to client confidentiality and client rights procedures.

Administer agency Rep-Payee program according to established agency policy.

Attend weekly supervision team meetings and other activities as required.

Maintain a valid chauffeur's license and the use of own vehicle in order to transport clients.

Participate on committees as designated by supervisor; attend meetings on time and actively participate in both discussion and assignments.

Participates in trainings as necessary.

Other information:
QUALIFICATION REQUIREMENTS:

Three years experience as a case manager with the psychiatrically disabled and knowledge about community resources. Bachelor's degree in Human Services preferred.

JOB KNOWLEDGE SKILL AND ABILITY:

Ability to read analyze and interpret professional journals governmental regulations.

Ability to write reports business correspondence.

Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.

Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Ability to successfully complete all required training and certifications

Oral and written communication skills including speech grammar spelling and legibility are at sufficient level to ensure effective and appropriate communication.

Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals either manually or by use of a calculator.

ETHICS

Uses and accesses information in client*s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. from time-to-time and in accordance with Gateway Healthcare Inc. policies rules and procedures as adopted by Gateway Healthcare Inc. from time-to-time.

Comply with agency ethics and codes of conduct in all contacts with clients co-workers and the community

Observe all agency policies and procedures.

PHYSICAL/ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor. Gateway complies with the Americans with Disabilities Act and analogous state statutes. Therefore to the extent required by law Gateway will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions duties and responsibilities of their positions. Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.

While performing the duties of this job the employee is regularly required to use hands to finger handle or feel objects office equipment or controls and talk or hear. The employee frequently is required to walk sit reach with hands and arms and climb. The employee is occasionally required to stand; stoop kneel crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the abilities to adjust focus. The employee occasionally works in outside weather conditions.

The noise level in the work environment is usually moderate.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Gateway Healthcare Inc. USA:RI:Pawtucket

Work Type: Full Time

Shift: Shift 1

Union: Non-Union