Program Director

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we opened the first state-contracted halfway house in New England which has grown to a continuum of approximately 60 programs and services in 11 states. For more than 60 years, CSI has built upon its successful foundation and expanded to serve thousands of adults, youth, and families each year.

CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI. CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization. To learn more about Community Solutions, visit our website at: www.csi-online.org

Program Overview

We are seeking a highly skilled and experienced Program Director to join our team. The Program Director will oversee our Multisystemic Therapy (MST) program in New Hampshire. In this role, you will provide training and support to a team of MST supervisors and therapists delivering intensive, home-based therapy to adolescents and their families. This role is integral to ensuring the quality and fidelity of MST services provided by Community Solutions, Inc (CSI). Program Directors play a crucial role in overseeing and guiding the clinical work of MST supervisors and therapists, ensuring that services provided to clients are of high quality, ethical, and effective.

As a Program Director, your responsibilities include administrative supervision for therapists on team, liaison with key collaborating agencies and with leadership inside the provider organization, ongoing training, staff development, and evaluation for supervisors, and collaboration with MST expert consultants and Area Director. With backup from other agency supervisory staff, the Program Director will be required to provide on-call support to supervisors and therapists implementing MST. The MST Program Director can be required to drive an average of 90 minutes from the CSI Manchester, Dover, West Lebanon, and Lincoln Office.

Position Overview

• Conduct and facilitate staff orientation and training using in-service and outside agency resources. Assure supervised staff receive a minimum of required hours of training annually.
• Monitor program and staff compliance will all agency policy and procedure. Ensure compliance with other relevant criteria including referring agency requirements and applicable standards.
• Monitor on an ongoing basis program expense and revenue budget categories. Maintain monthly documentation on above and justify variations from budget averages targeted.
• Participate in community civic groups or advisory committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Chief Executive Officer.
• Intervene and make final approval over client treatment issues. Oversee referrals to collateral agencies. Coordinate and participate in all client admissions, orientation, and removals.
• Supervise maintenance of all client-related information and logs, including admission and discharge logs and all financial forms and logs.
• Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.

Schedule: Full Time Non-Traditional and Weekends on as needed basis

Wage Range: $75,922.35 - $80,000 annually

Qualifications

• Master's Degree in clinical or counseling Psychology, Social Work, or a related field required.
• Experience providing clinical supervision and training to mental health professionals, preferably in the context of MST or similar evidence-based programs.
• Strong understanding of family systems theory, behavior therapy principles, and adolescent development.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated expertise in program management, including strategic planning, budget oversight, and quality assurance.
• Strong analytical skills with experience in data analysis and performance measurement.

Additional Benefits

• Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer - M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law