Tour Guide

SemperServe
United States, New York, Massena
Jan 03, 2025
The Tour Guide will deliver comprehensive tours to the public at the newly constructed Great Lakes St. Lawrence Seaway Development Corporation Visitor Center. This includes conducting educational tours tailored to a diverse audience, ranging from school groups to international visitors. Responsibilities include: Provide informative, engaging, and safe tours to clients/guests. Ensure client/guest safety and adherence to all relevant rules and regulations. Answer questions and provide accurate information about the tour's subject matter. Maintain a professional and friendly demeanor throughout the tour. Keep up to date with relevant information, facts, and developments related to the tour. Prepare any necessary materials, props, or equipment for the tour. Foster a welcoming and inclusive atmosphere for all guests. Deliver a clear and engaging narrative or presentation during the tour. Maintain a suitable pace and ensure all guests can hear and understand. Provide excellent customer service. Perform light cleaning duties of the Visitor Center, as well as other administrative and customer service duties. Qualified candidates must meet the following requirements: Possess a HS degree or equivalent Be a U.S. Citizen and at least 21 years of age Speak, read and write effectively in English Possess the ability to speak to large crowds Candidates meeting the above requirements and have prior experience in giving tours or presentations will receive priority consideration. SemperServe, LLC. is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law. SemperServe, LLC. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. SemperServe, LLC. will not use E-Verify to pre-screen job applicants.