Position Details
Position Information
| Requisition Number |
S3704P |
| Home Org Name |
Athletic Ticket Office |
| Division Name |
Director Intercollegiate Athletics |
| Position Title |
Assistant Director, Ticket Sales & Retention |
| Job Class Code |
BB44A |
| Appointment Status |
Full-time |
| Part-time FTE |
|
| Limited Term |
No |
| Limited Term Length |
|
| Job Summary |
Auburn University Athletics is excited to begin the search for an Assistant Director of Ticket Sales & Retention! This individual will serve as an active member of the outbound ticket sales team for Auburn University Athletics. The Coordinator of Ticket Sales is responsible for selling a full menu of ticket options to athletics events and soliciting contributions to Tigers Unlimited Foundation.
Why should
YOU consider a career with Auburn University?
- Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years!
- Competitive employee benefits + state retirement plan.
- Tuition assistance for you and your dependents.
- Generous leave policies (including paid parental leave!)
- The satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting
aub.ie/working-for-auburn.
It's a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We're proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you're new to Auburn, we'd love to introduce you. If you're already acquainted with Auburn, we'll keep it simple: it's time to come home! |
| Essential Functions |
- Conducts daily outbound calls and touch points to prospects for full season, mini plans, group, and single game tickets for football, men's and women's basketball, baseball, softball and gymnastics.
- Calls current and previous ticket buyers and cold-calls new leads to generate sales.
- Cultivates current and past groups and new prospects to generate sales.
- Contacts area businesses, youth organizations, and other large groups to promote the group ticket program.
- Works all home football game days and other athletic home events as determined by the Manager for Ticket Sales and Assistant Athletics Director for Ticketing to service ticket buyers.
- Achieves and exceeds weekly, monthly, and annual sales goals by performing daily outbound calls and setting face-to-face meetings and tours.
- Provides superior customer service to prospects, ticket buyers and donors throughout the season.
- Develops relationships across the department within all Auburn Athletics external units and Tigers Unlimited Foundation.
- Works closely with the Manager of Tickets sales to create new revenue generating ideas. Job requires ability to work a flexible schedule, including weekends, holidays, and evening hours.
- May need the ability to travel as needed to complete job duties and responsibilities. May perform other duties as assigned.
|
Minimum Qualifications
| Minimum Qualifications |
Education:
Bachelor's degree
Experience:
1 year of experience in ticket sales, or customer service experience. |
Minimum Skills, License, and Certifications
| Minimum Skills and Abilities |
- Communicate effectively with others verbally and in writing;
- Pay attention to the minute details of a project or task;
- Show consideration for and maintain good relationships with others
- Knowledge of sales and customer services best practices and demonstrated track record in sales and building quality relationships.
|
| Minimum Technology Skills |
|
| Minimum License and Certifications |
|
Desired Qualifications
| Desired Qualifications |
- Experience preferred with a major Division 1 university or professional sports
|
Posting Detail Information
| Salary Range |
$32,100-$44,900 |
| Job Category |
Athletics Support |
| Working Hours if Non-Traditional |
7:45a - 4:45p, M-F, nights and weekends as needed |
| City position is located in: |
Auburn |
| State position is located: |
Alabama |
| List any hazardous conditions or physical demands required by this position |
|
| Posting Date |
06/14/2024 |
| Closing Date |
|
| EEO Statement |
AUBURN
UNIVERSITY IS AN
AFFIRMATIVE
ACTION/
EQUAL
OPPORTUNITY
EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/
EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their
website to learn more. |
| Special Instructions to Applicants |
|
| Quick Link for Internal Postings |
https://www.auemployment.com/postings/46177 |
|
Auburn
$32,100-$44,900
parental leave, tuition assistance, retirement plan
Nov 18, 2024