Payroll Specialist- Lake Forest, CA

Cross Country Healthcare, Inc.
United States, California, Lake Forest
Jan 04, 2025
The primary responsibility of the Payroll Coordinator is to is to successfully prepare and process weekly and bi-weekly payroll for HCW. Also responsible for all production and customer service tasks pertaining to payroll for the HCW and provides support to the healthcare facility, as well as the Sales/Billing and Accounts Receivable departments with payroll related inquiries. ESSENTIAL FUNCTIONS: Verifying field employee in/out punches through time and attendance system daily Answer all calls from employees pertaining to payroll Assist Lead Payroll Coordinator with the Wage Garnishment, W-4 changes, etc. Assist HCW in view their paystubs Communicate employees regarding specific payroll issues Assist with billing and payroll reports Collect orientation hours and meeting time hours to be paid each pay period Assist with audit process during payroll processing Reconcile issues/overages found during the payroll process Report notes on errors or corrections found in AxisCare* Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines Enter new hires, terminate assignments as required Provide excellent customer service when communicating with HCWs, Sales, Billing and AR Departments and facilities Audit all maintenance after Payroll is processed Process all payroll adjustments including manuals, wires Process multi-state entries Handle all incoming calls/inquiries related to payroll from HCWs and Recruiters Research, resolve and communicate resolution to all interested parties Initiate, process and distribute manual checks and wires as required Research all HCP issues related to taxation, w-2s, earnings, deductions, reimbursements, and bonuses Process all necessary entries to correct issues and ensure accuracy of the payroll records Follow up with HCWs and Recruiters to collect missing timesheets All other duties as assigned QUALIFICATIONS: * 2-3 years of payroll processing experience required * Knowledge of multi-state payroll system preferred * Understanding of state and federal payroll laws * Strong working knowledge of Microsoft Office Suite including Excel, Word, Outlook, etc. * Strong communication skills * Ability to communication fluently in Spanish Education: * High School diploma or equivalent required. * Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. WORK CONDITIONS: * Open work area in an office environment. * Must be able to remain in a stationary position 80% of the work schedule * Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor anpositive attitude during stressful situations. * Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.