IT Business Analyst II

• Collaborate closely with stakeholders to gather, analyze, and document business requirements, and work with cross-functional teams to translate these requirements into effective PeopleSoft solutions. This position serves as primary contact for technology used to support and enhance business functions in Student Accounts relating to billing and accounts receivable.
• Requirement Gathering: Collaborate with business stakeholders to elicit, analyze, and document business requirements related to PeopleSoft applications and modules. Serves as a business systems liaison and consults with all functional user departments, IT, PSaaS, Universities of Wisconsin System Admin, and third-party software vendors (Nelnet, Workday, Campus Guard, etc.)
• Business Process Analysis: Conduct thorough analysis and needs assessment of existing business processes and workflows, identify areas for improvement, and recommend PeopleSoft-based solutions to streamline operations and enhance efficiency.
• System Configuration and Customization: Work closely with technical teams to translate business requirements into system configurations, customizations, and enhancements within the PeopleSoft environment, ensuring alignment with business needs and best practices.
• User Acceptance Testing (UAT): Develop test plans, scenarios, and scripts for user acceptance testing of PeopleSoft Applications and modules, coordinate UAT activities with business stakeholders, and ensure that solutions meet business requirements and quality standards.
• Documentation and Training: Prepare comprehensive documentation including functional specifications, user guides, and training materials to support the implementation, maintenance, and usage of PeopleSoft solutions.
• Stakeholder Communication: Communicate effectively with stakeholders at all levels, including business users, IT teams, and project managers, to provide updates on project status, gather feedback, and address concerns or issues related to PeopleSoft implementations.
• Continuous Improvement: Stay abreast of industry trends, best practices, and new features within the PeopleSoft ecosystem, and proactively identify opportunities and assist senior staff in developing strategic approaches for problem solving, process improvements, system optimizations, and enhancements. Develop Queries and identify opportunities to streamline business practices within the PeopleSoft/Oracle database.

Telecommuting or hybrid work options may be considered only after satisfactory probationary period. Telecommuting agreements are subject to change at any time.

• Bachelor's degree in Management Information Systems or related field
• Minimum 2 years' experience with PeopleSoft ERP module in a higher education environment
• Proficiency in SQL queries and data analysis tools for extracting and analyzing data from PeopleSoft databases
• Strong analytical skills with the ability to translate complex business requirements into clear and actionable solutions
• Expert knowledge of MS Word and Excel
• Strong written and oral communication skills
• Commitment to diversity, equity, and inclusion

• Experience in financial services and/or student accounts
• Experience with data collection tools
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Working knowledge and documented experience using requirements management tools such as JIRA, Confluence, etc.
• Experience with functional and end-to-end testing, such as conducting manual test cases and writing test scripts
• Experience providing end user training to stakeholders at all levels

Applicants must submit the following documents using the online application: cover letter, resume, contact information for three professional references

For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166.

TO ENSURE CONSIDERATION: Applications received by September 24th, 2024 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact afaction@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.