Appliance Service Specialist

We are currently seeking a full-time Service Specialist to join our team at the Marvin Home Center. The Marvin Home Center is located in Warroad, MN and offers building materials and home improvement supplies; including various brands of appliances. We provide warranty and repair work for most major appliances.

Delivery and installation of appliances for customers, to include providing basic operation instructions
• Attachment of duct work, water lines and wiring connections
• Troubleshoot appliances needing repair, order parts and install when needed
• Test repaired appliances prior to leaving the customer's home to ensure repairs are satisfactory
• Maintain record keeping on service calls/repairs
• Prepare and submit for credit invoices required by the vendor/manufacturer for warranty repairs

• Can provide excellent service to every customer through honesty, trust and helpfulness
• Have a professional attitude and courtesy engaging customers, vendors and fellow associates
• Can listen to the customer and provide helpful solutions or recommendations to their questions
• Possess the ability to be empathetic to customer's concerns regarding breakdown of appliances
• Are experienced with the use of hand and power tools and testing equipment in diagnosing repairs
• Can provide quality workmanship by leaving the appliances clean and the area you are working in clean

• Class C Driver's license with a good record and a health card
• Standing and/or walking for up to 8 hours a day
• Performing repetitive hand, wrist, and arm motions
• Lifting and carrying up to 75 pounds
• Bending, stooping, reaching, twisting, and turning
• Climbing stairs and/or ladders and working in elevated areas

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.