Program Aide - Oakland ARC

PROGRAM AIDE POSITION, F/T Oakland ARC Hourly Rate: $17.50, Benefit Eligible

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR PROGRAM TEAM

Become part of the dedicated Programs Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do the Most Good" at our Oakland ARC, which supports the Adult Rehabilitation Program. This is an opportunity to support the Program team, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

As our enthusiastic and hardworking Program Aide you will be responsible for (but not limited to):

1. Process discharge summaries and forward data to appropriate agencies and/or individuals.
2. Maintain record and data reporting systems.
3. Operate and maintain office equipment in proper working order. Prepare work orders, supply orders, requests for service, etc. as needed or requested in a timely manner.
4. Maintain organizational chart and various manuals used by the Rehabilitation Services Department
5. Prepare and maintain lists for scheduled activities and personnel as needed including Gratuity Lists, Group Rosters, Counseling assignments and schedules, passes etc. as delegated and required.
6. Assemble and prepare all necessary documents for Weekly Case Conference, prepare agenda for case conference and prepare conference minutes. Attend and take minutes of all Case Conference and Rehabilitation Services Staff meetings. Attend other meetings as requested. Maintain up-to-date conference minutes.
7. Prepare all reports as required by the Administrator. Assist with program research projects as assigned.
8. Oversee front desk operations, scheduling of Interns, and ensure posting of daily classes and activities.
9. Serve as a role model for all beneficiaries regarding behavior in beneficiary care areas.
10. Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations.
11. Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program.
12. Oversee all aspects of beneficiary food stamp application and the processing of cards with bookkeeper. Build a strong relationship with Social Services office. Provide all monthly paperwork required to maintain The Salvation Army Adult Rehabilitation Center's eligibility to receive food stamps.
13. Prepare and serve on the Review team for Beneficiary Three and Five-month reviews.
14. Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations.
15. Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program.
16. Oversee all aspects of beneficiary food stamp application and the processing of cards with bookkeeper. Build a strong relationship with Social Services office. Provide all monthly paperwork required to maintain The Salvation Army Adult Rehabilitation Center's eligibility to receive food stamps.
17. Prepare and serve on the Review team for Beneficiary Three and Five-month reviews.
18. Prepare certificates and awards for Wednesday graduation ceremonies.
19. Perform other duties as assigned by the ARC Administrator.
20. Any/all overtime must have written approval by Administrator.

Qualifications to be considered for this position:

• High school graduate or equivalent.
• Able to operate basic office machines including typewriter, computer, calculator, photocopier, time clock and telephone.
• Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
• Ability to spell correctly and edit correspondence for correct grammar and usage of the English language.
• Ability to track on multiple tasks efficiently, completing each in a professional and timely fashion.
• Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families and co-workers.
• Commitment to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program and the ARC Mission Statement.
• No evidence of existing chemical dependency.
• If in recovery, shall be free of and have had at least one year free of any chemical abuse or dependency.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment.
• Ability to communicate clearly on the telephone.
• Ability to lift up to 30lbs.
• Ability to perform various repetitive motion tasks

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical ground when available.

Team Player - Works well as a member of a group
Dedicated - Devoted to a task or purpose with loyalty or integrity
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion - Inspired to perform well by the completion of tasks
Self-Starter - Inspired to perform without outside help

High School or Equivalent (required)