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Community Relations Field Representative

The Salvation Army USA Central Territory
United States, Kansas, Newton
Nov 19, 2024

Job Objective: Provide regular communication and visitation with regional volunteer leaders to equip, encourage, and empower. Develop local support teams to enhance the ministry, visibility, resources, and service in the community.

Essential Functions:



  • Organize and conduct communication and visitation with local volunteer leaders for special events, updates, training, or recruitment purposes.


  • Support local volunteer leaders, including budget information, media contacts, volunteer recruiting, and Christmas fundraising activities.


  • Work to fill vacancies on Service Unit rosters. When recruiting, churches, law enforcement, school personnel, professional business, community, and social service agencies should be emphasized.


  • Uphold the mission statement of The Salvation Army and share the mission with new recruitment.


  • Develop local committees to help facilitate the Christmas campaign community projects and promote the work of The Salvation Army.


  • Attend monthly Service Extension staff meetings at Divisional Headquarters.


  • Develop key community relationships to promote The Salvation Army's work and increase visibility and volunteerism.


  • Participate with the Service Extension team to plan and implement leadership retreats.


  • Work to organize back-to-school events and Angel Tree.


  • Build rapport with donors, foundations, local business leaders, and other community stakeholders.


  • Understand and be able to provide answers during United Way meetings within the region and encourage local volunteers to participate.


  • Provide monthly contact reports on activities to the Director of Service Extension.


  • Keep a file of regional success stories


  • Attend conferences required by Service Extension or DFB.


  • Assist the Disaster Services Director in educating and preparing local volunteers in the event of a disaster and be available to assist with services within the region.


  • Work with the Service Extension team to plan and assist with summer camp.


  • Support Service Extension unit leaders as assigned.


  • Other duties as assigned by the Director of Service Extension



Minimum Qualifications:

Education: Bachelor's degree preferred. Relevant experience may be considered in lieu of a degree

Experience: Two years community relations experience preferred.

Certifications/Licenses: None

Skills/Abilities:



  • Volunteer management and team organization


  • Goal planning and strategizing


  • Fundraising


  • Must be able to work with and supervise a wide variety of personalities as well as clearly communicate information


  • Must be discerning and able to make sound decisions based on a variety of information and input


  • Computer knowledge and skills required, software experience should include but not be limited to Microsoft Word, Excel, Lotus Notes (or Microsoft Outlook), and any competitive Donor Management Software.


  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.



Supervisory Duties: Direct Supervisor of volunteers who comprise the Service Units and seasonal kettle coordinators. Carries out supervisory responsibilities following The Salvation Army policies and applicable laws.

Physical Requirements:

An employee must meet the physical requirements described here to perform the duties of this job successfully. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

The position requires sitting; climbing and balancing; stooping, kneeling, bending, stretching, crouching, and crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50 pounds; traveling by airplane; both outdoor and indoor navigation of settings, and standing and walking for extended periods.

Travel: Occasional travel throughout the division, average two weeks/month

Driving: You must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions: Daily work in a typical office environment may require some weekend and evening work. Event work may include hotels, indoor/outdoor venues, Corps Community Centers, and other public venues.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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