Chief Transformation Officer, Community Medical Center

Chief Transformation Officer, Community Medical Center

Job Overview:

The Chief Transformation Officer (CTO) is a physician leader focused on quality improvement and care efficiency for Community Medical Center (CMC). The CTO will partner with the Chief Medical Officer, Chief Operations Officer (COO), physician community, hospital nursing, and inpatient clinical staff to develop and drive process improvements designed to enhance and improve clinical quality and patient experience and reduce healthcare costs. The CTO leads quality improvement efforts to achieve top clinical and patient-centered outcomes that set the standard in healthcare delivery and innovation.

Reports to:

• The Chief Transformation Officer will report directly to the President and Chief Executive Officer (CEO) of CMC.

Qualifications:

• M.D. or D.O. degree with board certification required. An advanced degree in healthcare or business administration or other advanced management degree is preferred. The CTO must be eligible for a New Jersey medical license.
• Minimum of 5 years of progressive experience leading clinical performance improvement, change management, quality, and patient safety initiatives in an acute-care hospital setting. Minimum of 5 years of experience in clinical practice in his/hers/their specialty. Prior experience operating within a matrixed organization strongly preferred.
• Experience with physician relations and an appreciation for working within and understanding the dynamics of a mixed-model medical staff (employed, leased and independent).
• Knowledge and understanding of the issues facing the delivery of healthcare across the continuum of care services, medical group management, accountable care models, population health, analytics, and electronic medical record optimization.
• Ability to analyze and use information systems to quickly recommend opportunities for optimization; and experience in a competitive healthcare marketplace with the aptitude to make complex and difficult decisions.

Essential Functions:

• Serve as a physician leader for continuous quality improvement, safety, and effective clinical resource management.
• Drive greater performance and foster system thinking and collaboration to continuously improve clinical quality and safety metrics and publicly reported data (i.e. Leapfrog, CMS Star Rating, etc.)
• Ensure the highest healthcare delivery and outcomes standards including zero preventable harm while maintaining and integrating high reliability organization principles.
• Promote a data-driven environment of quality and cost improvement and develop systems to analyze utilization of resources and objectively measure outcomes of care.
• Collaborate with the Chief Executive Officer (CEO) to develop annual plans for targeted quality, efficiency, and clinical staff cultural transformation goals.
• Partner with the CMO to develop, implement and drive strategies to achieve strong quality and patient safety results including infection control and all performance improvement initiatives.
• Partner with the Chief Nursing Officer (CNO), CMO and COO to improve clinical throughput and operational processes associated with delivering excellent clinical care.
• Allocate adequate resources and implement an effective and ongoing program to monitor, evaluate and improve the quality-of-care services delivered to patients. Ensure that services are provided with respect to quality, patient and stakeholder requirements, and efficiency.
• Serve as the clinical expert for the development and implementation of the hospital s Community Health Needs Assessment. Advise on clinical service shortfalls that the community needs.
• In partnership with the COO, establish a plan to address resource allocation and operational performance as measured by quality, service, cost, and growth.
• Collaborate with hospital leadership and medical staff to develop, implement, and/or improve clinical systems and technology to enhance existing services and care.
• Promote physician engagement, maintain strong physician relations and provide support services to physicians. Lead the Physician Prescriptive Plan (PPP) for Physician Communication and track provider compliance.
• Partner with the CMO to develop provider accountability for rounding, case management planning, and improved communication and responsiveness to nursing and patient requests. Improve physician patient satisfaction scores and monitor performance.
• Partner with the executive team to recruit physicians who will drive the expansion of needed services and work effectively with both employed and private physicians, nursing colleagues, and administrative leaders.
• Serve as a hospital representative at various community outreach events.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.