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Patient Service Rep - Spine and Pain

Mercy
parental leave, tuition reimbursement, 401(k)
United States, Missouri, St. Louis
12700 Southfork Road (Show on map)
Nov 20, 2024

The Patient Service Representative will facilitate all components of the patients' entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Service Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies and serves as a mentor to fellow Patient Access co-workers.

Qualifications:

Patient Service Representative

  • Education: High school diploma or equivalent
  • Experience Preferred: One year of applicable medical office experience

Advanced Patient Service Representative

  • Education: High school diploma or equivalent
  • Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Key Benefits:

  • Tuition Reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
  • Paid parental leave for new parents
  • 401k with employer match
  • Paid PTO for volunteering
  • Competitive salary
  • Future career growth!

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