Inside Sales Account Manager - Northeast Sales Territory

About Connection:

Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue in 2016. Headquartered in Merrimack, NH, Connection employs over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites.

How do we prepare you for success in this role:

• 8 weeks of intensive, paid, inside sales training.
• A sales coach dedicated to you during your first year of employment.
• Ongoing training to keep up to date on the ever-changing tech world.
• Technical experts available to assist in closing sales.
• We will train and help you acclimate to a cold-calling position.

Benefits & Compensation:

• Guaranteed base hourly rate + UNCAPPED.
• Commission guarantee payments (non-recoverable) for the first three years.
• Average total compensation in year one ranges from $50,000 to $60,000.
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 am (Eastern) to support your work-life balance.
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount. program; tuition reimbursement; mental health support; and more.

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos.
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting.




• Uncover organizational pain points and areas of potential investment.
• Provide Solutions.
• Ask for their business.




• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making.
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal.
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value.

• Ability to develop rapport and maintain strong working relationships with internal and external customers.
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills.
• Ability to communicate effectively both orally and in writing.
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations.
• 1-2 years of practical experience with B2B sales preferred.
• Prior cold-calling experience is helpful.
• Excellent negotiation skills.
• Demonstrate attention to detail.
• Successfully working independently in a fast-paced environment.
• Working knowledge of the Microsoft Office Suite.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”