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Warming Center Case Manager

The Salvation Army USA Central Territory
United States, Missouri, St. Louis
Nov 12, 2024

The Salvation Army Family Haven Shelter located in St. Louis, Missouri, is looking for a Warming Center Case Manager. This individual will provide case management services to individuals and families involved in the Warming Center program, develop case plans intended to increase clients functioning and resettle clients in permanent housing, and participate in all phases of case management advancing these plans. Ability to work with vulnerable populations and can navigate various resource systems.

This is a full-time, temporary position, 40 hours per week with starting pay range between $18.00 - $19.00 per hour depending on experience.

10740 Page Ave, St. Louis, MO 63132

Essential Functions



  1. Ability to maintain and assure that all residents are practicing precautions to ensure their safety and the safety of others.
  2. Conduct the initial intake assessment of newly admitted residents into the Cooling/Warming Center to determine client needs.
  3. Develop, implement, and monitor individual case management plans, including short and long-term goals, designed to help Individuals achieve the highest level of self-sufficiency with the greatest expediency.
  4. Meet with each individual weekly to review progress on case plan and address any concerns that the individual might have.
  5. Provide information and referral to clients on issues such as employment, housing, utilities, budgeting, personal wellness, parenting, etc. to improve client functioning and eliminate barriers to permanent housing.
  6. Network with community agencies/organizations to enhance relationships and improve client services and referral systems.


Full job description available upon interview.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Bachelor's degree in human services field with three years related work experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and government, state and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid drivers' license and pass TSA MVR check.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.


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