Cloud FinOps Manager

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity:

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

The Cloud FinOps Manager will be accountable for the current offerings and developing the , vision and roadmap to get our cloud FinOps capabilities to the next level. The role will also be responsible for the full lifecycle of our FinOps and Cloud Optimization offering. This role is a combination of strategy and hands on work. The expectation is the role is the thought leader driving our FinOps practice and building a team that will help lead us to reduced cloud spending and maximized cloud efficiency.

Principal Duties and Responsibilities:
* Builds and leads our FinOps and Cloud Optimization practice. Responsible for developing and optimizing methods, team structure, and technology of the cloud infrastructure cost management practice.

* Develops and champions cloud infrastructure cost management best practices.

* Partners with the agencies finance, procurement, & engineering teams to help measure and manage cloud infrastructure costs. Be proficient with public cloud technology tools to help drive FinOps practices and methodologies.

* Guides building analytical models to provide data-driven guidance on cloud infrastructure spend.

* Guides creating utilization and forecasting models to predict future outcomes of cloud infrastructure spend and usage.

* Guides creating and maintaining internal documentation on FinOps and cost optimization processes.

* Provides excellent service to stakeholders, sets SLAs and holds team accountable for meeting those metrics

Supervisory Responsibilities:
* Manage Cloud FinOps team and collaborate with Cloud COE

* No direct reports to start but expect to determine what the correct team size and structure is to have an effective FinOps model.

* Attract and retain qualified talent and provide leadership development, corrective action, etc.

* Work collaboratively with MGB Digital PMO and Human Resources to assure effective and efficient business practices

Fiscal Responsibility:
* No direct budgetary responsibility

* Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions:
* Possible local travel to Mass General Brigham sites

* While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Qualifications:
* 5+ years of experience with Azure, AWS, GCP and/or other cloud services.

* 5+ years of experience working in NIH or other Federal Government environment. [MJ1]

* Deep understanding of CSP FinOps tools.

* Experience with relational databases, data extraction, and data analysis tools.

* Understanding of industry best practices related to Cloud resource tagging and tagging enforcement thru automation.

Skills/Abilities/Competencies:
* Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization

* Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization

* Strong problem solving and negotiation skills

* Collaborates and leads cross functional teams in problem solving

* Ability to effectively conduct meetings, both formal and informal

* Requires minimal direction from leadership and possesses the ability to learn quickly

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.