Homeless Prevention Case Manager

The Salvation Army

Position Description

North & Central Illinois Division - Peoria Area Command

Peoria Social Services

Peoria, IL

Position Title: Case Manager, Homeless Prevention

Job Summary: Responsible for the administration of The Salvation Army's Emergency Assistance Programs in Peoria, Fulton, and Woodford County including resource referrals, screening participants for eligibility with various funding partners, and administering assistance according to agency and funder standards.

Reports To: Assistant Social Services Director

Qualifications:

Education: Bachelor's degree in social work, sociology, criminal justice, psychology or human service-related field. Consideration given to individuals with significant social service case management experience in lieu of a bachelor's degree.

Experience: A minimum of three to five years knowledge and work experience related to Social Services and supporting others through Case Management preferred. Familiarity with local resources, Continuum of Care and homeless service providers.

Candidates must have a passion for fulfilling the mission of The Salvation Army and must be articulate in presenting the same to others.

Candidates must successfully pass the pre-employment background inquiry and annual motor vehicle check with a valid driver's license.

Skills:

• Ability to efficiently and effectively manage people and projects successfully and confidentially.
• Team player, self-starter, and perform well with minimal supervision.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Ability to establish policies and procedures, holding others accountable to the same.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, Internet and Social Media platforms. HMIS experience is highly desired.
• Must be able to work days, evenings, weekends and holidays as necessary. Especially in emergent situations.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of Christ. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Responsibilities:

• Conduct outreach and engagement services in the community to identify, engage, support and build rapport with participants in the target population.
• Develops and fosters local relationships with other service/ healthcare/ educational/ municipal entities to ensure effective local support and referral sources.
• Determine client eligibility and conduct client intakes and assess the level of need, completing all appropriate assessments and paperwork, gathering documentation.
• Maintain written and electronic case files with all relevant client information along with advocacy, financial services, referrals, payment arrangements, and outcomes.
• Maintain and submit monthly statistics in a timely order as required for The Salvation Army and other grants received.
• Collects, compiles, and reports statistical data to the Assistant Social Services Director.
• Attend staff meetings and community events as necessary.
• Participate in the renewal of all contract and funding plan requests.
• Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices
• Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.
• Other duties as assigned by the Peoria Social Service Assistant Director

Position Ranking:

• Regular Full Time, Hourly. Non-Exempt status.

Physical Demands/ Work Environment:

This Position is required to do moderate physical work. To successfully perform the essential functions of this position, the individual is regularly required to lift and bend, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using tools, landscaping equipment, climb ladders and work in varying and sometimes extreme temperature environments. Specific vision abilities by this job include close vision, distance vision and ability to focus. The work environment for this position includes an office, warehouse, and outdoor environment. Individual must be able to continuously lift to twenty-five pounds, frequently up to thirty-five pounds and occasionally up to fifty pounds.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, People with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.