Laboratory Technical Advisor

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Job Summary:

Key Position Details:

This role will provide technical oversight to multiple ambulatory labs across the Allina system, including regular site visits.

In addition, this role will partner with clinic staff, clinic leadership, providers, and external vendors on items such as training, workflows, and process improvement initiatives.

Job Description:

Collaborates with pathologists to develop, coordinate, and implement standardized laboratory instrumentation and testing procedures in assigned laboratory specialty areas. Serves as the document owner of technical policies, procedures, forms, and miscellaneous documents and develops the annual competency program for the associated laboratory specialty. Provides direction to technical laboratory staff across all sites, addresses questions from internal and external customers, and functions as a liaison to pathologists.

CLIA Role
Technical Specialist (Qualified Subspecialties listed in Organizational Roles Crosswalk document)

Principle Responsibilities

• Researches, develops, and coordinates implementation of new test systems and instrumentation.
  • Communicates and confirms need for new instrumentation/test systems with key stakeholders.
  • Identifies and ensures key metrics, including but not limited to: standardization quality, accuracy, cost, regulatory, information services, and users needs are met.
  • Develops, directs and implements project plans in coordination with key stakeholders.
  • Communicates and collaborates with supply chain, finance and lab operations throughout project.
• Directs, develops, and maintains multi-site departmental technical procedures and material resources.
  • Monitors and oversees implementation of technical systems & process improvements to meet or exceed quality, service, and financial targets.
  • Achieves standardization, proficiency, accuracy, and economy in test result production.
  • Provides on-site technical expertise & communication as needed.
  • Responsible for next level escalation on customer service technical issues.
  • Serves on interdisciplinary committees to plan and implement system wide initiatives.
  • Leads laboratory technical resource meetings.
  • Develops and maintains technical policies, procedures, forms, and miscellaneous documents.
  • Participates in procedure writing, technical procedures, forms, misc. documents, method validation, and implementation.
• Maintains regulatory compliance in areas of oversight.
  • Ensures multi-site technical area is inspection-ready.
  • Directs and ensures all procedures/policies are up to date, meet regulatory & compliance requirements, and in document control.
  • Participates in off-site regulatory system inspections.
  • Oversees and ensures employee technical training documents and competencies meet regulatory requirements.
  • Ensures compliance with all regulatory standards including those from CMS, CAP, OSHA, COLA, CLIA, JCAHO and HIPAA.
  • Participates in the training of employees and/or students.
• Financial Management of Cost Center(s).
  • Supports the development and implementation of supply budgets for technical specialty areas in partnership with the laboratory operations leaders.
  • Supports laboratory operations leaders in investigating supply budget variances.
• Provides clinical consultation to the laboratory, pathologists, professional medical staff and other providers.
  • Provides consultation on abnormal and difficult results for physicians, professional medical staff and clients.
  • Serves as liaison with medical staff and other caregivers.
  • Provides continuing education to technical staff.
  • Reviews reports and prepares cases for final sign out to assigned specialty area.
  • Provides guidance for appropriate test utilization.
  • Serves on interdisciplinary committees to plan and implement Allina Health initiatives.
  • Provides on-site technical expertise & communication.
• Researches, develops, and coordinates implementation of new test systems and instrumentation.
  • Communicates and confirms need for new instrumentation/test system with key stakeholders.
  • Develops, directs and implements project plans in coordination with key stakeholders to meet or exceed quality, service and financial targets.
  • Achieves standardization, proficiency, accuracy, and economy in test result production.
  • Identifies and ensures key metrics, including but not limited to: quality, accuracy, regulatory, IS
  • Communicates and collaborates with supply chain, finance and lab operations throughout project.
  • Develops training plans to ensure high level of competency of staff.
  • Develops and maintains technical policies, procedures, forms, and miscellaneous documents.
• Maintains regulatory compliance in areas of oversight.
  • Ensures inspection readiness for all assigned technical area(s).
  • Leads Allina Health Lab technical resource meetings as required by specialty.
  • Directs and ensures all procedures/policies are up to date, meet regulatory and compliance requirements, and in document control.
  • Participates in off-site regulatory system inspection.
  • Oversees and ensures employee technical training documents and competencies meet regulatory requirements.
  • Ensures compliance with all regulatory standards including those from CMS, CAP, OSHA, COLA, CLIA, JCAHO and HIPA
• Other duties as assigned.

Required Qualifications

• Bachelor's degree in medical technology or clinical lab science or related health science from a regionally accredited university
• 7+ years experience in specialty area of high or moderate complexity laboratory
• 0 to 2 years implementation of continuous process improvement strategies
• 0 to 2 years determining laboratory medicine best practices
• 0 to 2 years providing technical oversight of a clinical laboratory in specialty area

Licenses/Certifications

• MLS or Cytotechnologist (CT), or Histotechnologist (HTL) certification required by a recognized agency such as ASCP, AMT or NCA, as required by specialty area
• Clinical Laboratory Improvement Amendments meets 1988 regulations and is board certified in specialty area required upon hire

Physical Demands

• Light Work:
• Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently