Jr. Analyst, IT Support

Hydro Extrusion USA, LLC
life insurance, parental leave
United States, Arizona, Phoenix
249 South 51st Avenue (Show on map)
Nov 25, 2024
Jr. Analyst, IT Support Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. Job Location: Phoenix, AZ Hydro employees can enjoy several benefits including: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Plans with Company Match/Contributions Education Assistance Bonus Plan Eligibility Parental Leave Job Summary: The Junior IT Analyst is responsible for the overall health & smooth running of IT infrastructure at Hydro location(s) with the purpose to ensure business users gain maximum benefits from those systems. As an IT professional of Hydro Global Business Services, the IT Analyst serves as GBS IT interface to the location business customers. This position reports to the ITS Analyst, Supervisor at the location. Required Education/Experience: Associate's degree required, bachelor's degree preferred in Computer Science, Information Technologyor a related field. Will accept an equivalent of five years of work experience. Bilingual in Spanish and English is required. Preferred Skills/Qualifications: IT Certification/Engineer preferred. Experience in a manufacturing environment. Familiarity with basic vendor management process. Job Responsibilities: Collaborating with global support teams to resolve IT infrastructure and application related issues. Participating in the installation of IT infrastructure components, applications, and relevant tools. Monitoring and maintaining location-specific infrastructure and applications in accordance with standard operating procedures. Contributing with both location-specific and global IT projects. Troubleshooting and resolving hardware, software, and application errors. Managing and maintaining the location's Active Directory. Prioritizing tasks to comply with GBS IT Service Level Agreements. Care, Courage, & Collaboration At Hydro We care about our People! We care about Safety! Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please let us know by completing the form belowor by calling +1 (412) 643-3602. https://forms.office.com/Pages/ResponsePage.aspx?id=kYkdvChKUkWrwaznrhCCdCfPFjjWnzVLq96NEQXq0uBUOTNIVzhKSVJBQUY3NEs3WU9INlFZUVo5Vy4u. A job where you make a difference. A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Click here to explore our world and the heart of our operations.