Clinical Nutrition Service Technician

Zeeland Hospital, 8333 Felch Hosptial, Zeeland MI.

Schedule: Full-time 6:45 a.m. to 7:15 p.m. Monday to Sunday. Variable weekends required.

Pay: Starting at $16.43 per hour.

Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families by participating in all aspects of patient meal service. This includes bedside customer service, coordinating menu selections, educating patients on less complex diets, and maintaining pertinent patient information in the appropriate software program to ensure their nutritional needs are met. This role also involves assembling patient trays, cleaning and sanitizing dishes and equipment, delivering and picking up meal trays, and managing stock. Effective communication and collaboration with other team members are essential to ensure continuity of service and foster a positive work environment.

• Answers telephone and processes diet orders, special diets instructions, transfers, discharges and guest tray information. May screen diet order for accuracy.
• Updates and maintains patient data files within appropriate software system/database.
• Assembles appropriate tray tickets/menus, verifies consistency with appropriate software system/database and troubleshoots variances making changes or adjustments as needed.
• May write special diets as needed.
• Provides and posts production tallies for food items to appropriate food service area according to scheduled time.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactive.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Required

• 1 year of relevant customer service experience on phone or face to face; customer service and/or managed health care, basic diet and nutrition knowledge, time management, organizational and risk mitigation skills

Preferred

• High School Diploma or equivalent
• High volume call center and Electronic Medical Record experience

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.